Senior Technical Product Owner

Intelcom | Dragonfly 

With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada’s leader in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge technology. 

A Strategic Role at the Heart of Logistics

Reporting directly to the Tech Vertical Director, Station Operation & Back Office, the Senior Technical Product Owner, Station Operation & Back Office will be responsible for leading the product vision, strategy, and delivery of Intelcom’s most critical operational system. In this role, you will work closely with both front‑end and back‑end development teams, collaborate with all business units to capture and prioritize cross‑functional requirements, and partner deeply with Business Operations to ensure the system continuously supports, scales, and elevates our nationwide operational performance.

Responsibilities

• Act as a main point of contact and reference on the assigned portfolio

products across the organization – be seen as a problem solver, able to

challenge and influence when needed

• Capture, document and prioritize product requirements with stakeholders

from various other departments including Sales, Operations, Finance,

Marketing

• Maintain a healthy backlog of features for developers by assembling clear

and precise backlog items for the team

• Orchestrate technical analyses with the development team to identify

approaches to solving business problems and propose solutions in line with

key design considerations

• Work closely with other teams in the vertical and across the development

organization to ensure we're building the best products

• Provide visibility and guidance regarding the roadmap progress within the

team, to management, as well as stakeholders

• Run Agile/Scrum ceremonies with leadership and a team-player mindset

• Form a highly productive duo with the Engineering Manager on the portfolio

products

• Proactively investigate inefficiencies in our systems / processes and suggest

improvement opportunities

• Help support efforts to identify and remove technical debt in our existing

systems

• Contribute to the establishment and maintenance of a strong

documentation corpus for all portfolio platforms

Qualifications

• Bachelor’s or master’s degree in computer science, engineering, or

equivalent practical experience

• 4+ years of product management in software environment and passion for

solving complex problems – the ideal profile is someone with strong

technical acumen and not afraid of conceptual discussions with software

engineers

• Experience with Agile methodologies

• Experience delivering complex technology products which require attention

to detail

• Strong understanding of modern development practices and planning

processes

• Exceptional organizational, analytical and problem-solving skills

• Demonstrated ability to define, measure and analyze processes to identify

improvement opportunities

• A strong taste for innovative projects and a will to learn new technologies /

test out new ideas

• Experience with cloud platforms (Azure, AWS, etc.) and common

development paradigms (git, APIs, etc.)

• Working knowledge of modern application architecture

• Solid documentation skills and backlog grooming skills

• Ability to drive the team to success and create bonds with developers, QA,

etc.

Assets

• Certified as a Product Owner, Scrum Master or PMP

• Experience in the Logistics Sector

Why Join Us? 

At Intelcom | Dragonfly, you’ll thrive in a flexible and stimulating environment, surrounded by passionate talent. You’ll also enjoy a wide range of benefits: 

• On-site gym with a personal trainer 

• Employer-provided lunch of your choice 

• Comprehensive group insurance 

• Group RRSP plan 

• Care & Well‑Being Activities

• Partial reimbursement for public transportation 

• Employee Assistance Program 

 …and much more. 

This position has been opened to address a genuine organizational need within the company.

At Intelcom | Dragonfly, we move forward guided by strong values: collaboration, innovation, excellence, and responsibility. 

We embrace diversity, ensure equity, and foster a true sense of belonging. 

Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law. Please let us know if you have any specific needs.