As a Senior Systems Engineer, you'll lead projects, enhance AWS infrastructure, automate processes with Terraform and Ansible, and mentor team members, ensuring high system availability and security compliance.
About Us:Spreedly is the world's leading Open Payments Platform. Founded in 2007 and headquartered in Durham, NC, the company gives mid-market and enterprise businesses the infrastructure to connect to any payment gateway, processor, or fraud tool through a single API. The platform is vendor-agnostic by design, meaning customers are never locked into a single provider and never need to rebuild their payments stack to access new capabilities.
The core business problem Spreedly solves is real and costly: global merchants face a fragmented payments ecosystem, where every new market, payment method, or fraud tool typically requires a separate, time-consuming integration. Spreedly eliminates that complexity, enabling companies to route transactions intelligently, secure cardholder data, prevent fraud, and expand into new markets without heavy engineering overhead.
Product Offering:
Product Offering:
Spreedly provides an open payments platform. The platform’s connectivity provides payments performance. Key products and services include:
Connect — A unified API that integrates with hundreds of payment gateways, processors, and alternative payment methods worldwide, including digital wallets. Merchants access the global payments ecosystem through one connection.
Vault — A PCI-compliant secure repository for payment methods. Merchants store card data once and reuse it across any payment service, reducing PCI scope and protecting cardholder data at scale.
Optimize — Workflow-driven routing and retry logic that directs each transaction to the best-performing gateway in real time. On average, 7.9% of failed transactions succeed immediately when retried on a secondary gateway. This is where merchants recover lost revenue and increase authorization success rates.
Protect — A flexible fraud and authentication layer, incorporating advanced fraud tools and 3DS. Following Spreedly's acquisition of Dodgeball in September 2025, fraud orchestration and payment optimization now operate within the same platform.
Resolve — Centralized management and reporting that reduces operational silos, strengthens security, and improves billing control across a merchant's entire payment operation.
About the Role:
As a Senior Systems Engineer at Spreedly, you will lead ambitious projects, drive deep architectural discussions and decisions, and mentor other team members within the engineering organization. A strong candidate for this role can bring a deep understanding of what it takes to build highly available, performant, and durable cloud architecture and be responsible for the building and scaling of complex infrastructure.
Our infrastructure team regularly works with internal engineering and product teams, as well as external vendors, in pursuit of improving our developer experience and satisfying our customer needs. We seek someone who wants to bring a broad set of technical skills, a development and automation-focused mindset, and a diverse view to our team as we expand our infrastructure to support our goals.
Responsibilities:
- Infrastructure Operations & Reliability:
- Operate, scale, and modernize AWS-based infrastructure supporting highly available, uptime-driven production systems.
- Design for fault tolerance, graceful degradation, and automated recovery across EC2- and ECS-based workloads.
- Support the organization’s roadmap toward multi-region, globally distributed infrastructure.
- Infrastructure as Code & Automation:
- Build, maintain, and improve infrastructure using Terraform, Ansible, and related tooling to ensure repeatability, auditability, and resilience.
- Support and evolve CI/CD pipelines (GitHub Actions, AWS tooling) with a focus on reliability, speed, and developer autonomy.
- Reduce operational brittleness by creating reusable, well-documented infrastructure patterns.
- Observability & Incident Response:
- Implement and maintain observability using Datadog, CloudWatch, OpenTelemetry, and related tools.
- Define and monitor SLOs, improve alert quality, and reduce MTTD/MTTR through actionable dashboards and runbooks.
- Participate in and help mature a 24/7 on-call rotation; confidently troubleshoot and resolve incidents under pressure.
- Security & Compliance:
- Serve as an infrastructure security subject-matter expert, helping bridge the Infrastructure Engineering and Security teams.
- Implement and operate security controls such as IAM policies, WAFs, DDoS protections, secrets management, and deployment safeguards.
- Support regulated environments and compliance efforts (PCI, SOC 2, or similar).
- Collaboration, Mentorship & Delivery:
- Proactively communicate status, risks, and tradeoffs in a distributed, async-first environment.
- Mentor engineers and contribute to shared learning across experience levels.
- Own small-to-medium scoped projects end-to-end: breaking down work, driving execution, and following through to completion.
Requirements:
- 5+ years of experience working with cloud infrastructure or systems engineering in a production environment.
- Deep hands-on experience operating and scaling production systems in AWS (ECS, EC2, ALB/ELB, ASG, IAM, VPC, Secrets Manager).
- Strong infrastructure-as-code experience with Terraform and configuration management tools such as Ansible.
- Experience supporting highly available, uptime-sensitive systems with on-call responsibility.
- Observability expertise using tools such as Datadog, CloudWatch, and OpenTelemetry.
- Linux systems experience (Debian- or RHEL-based distributions).
- Exposure to or experience with multi-region cloud environments to support global availability
- Experience with DevOps and/or GitOps and an understanding of CI/CD methods
- Experience with containers and container orchestration (Nomad, Docker, etc.)
- Infrastructure security experience (e.g., WAFs, DDoS mitigation, access controls).
- Experience in regulated environments (PCI, SOC 2, HIPAA, or similar).
- Proven ability to run projects end-to-end and deliver repeatable, maintainable solutions.
Additional Skills We Value:
- Familiarity with Edge CDN-type services
We Offer Our Canada-Based Employees:
- Competitive salary + Equity
- Group Life Insurance and Disability Coverage
- Medical, Vision, and Dental coverage
- Pension contribution
- Open Paid Time Off policy
- Monthly home working/digital lifestyle stipend, new MacBook, and one-time accessory reimbursement
- $1,ooo professional development stipend
- Access to company-paid professional coaching service
- Visits to HQ in Durham, North Carolina for remote employees
We champion the ethical, creative use of AI—if you’re someone who pairs human judgment with modern AI tools to work smarter and drive bigger impact, you’ll thrive here.
--
Spreedly is an equal opportunity employer. We are committed to fostering, cultivating, and preserving a culture of diversity, equity, inclusion, and belonging. We actively work to drive out even unintentional discrimination in our hiring processes via practices like blindly graded work samples, structured interviews, and diversity awareness training.
Due to the sensitive nature of what Spreedly does - handling payment data - finalist candidates must complete a successful background and reference check.
At this time Spreedly is unable to provide sponsorship for employment, and we are not set up to support remote employees who reside in New York. In order to be considered for employment, applicants must be currently legally authorized to work in the job location country and not require future sponsorship in order to continue working in that country.
We appreciate your interest in our company. Because of the high volume of resume flow, we may only respond to those candidates that we think will be a potential fit.
--
#LI-AE1
Top Skills
Ansible
AWS
Cloudwatch
Datadog
Docker
Github Actions
Linux
Opentelemetry
Terraform
Similar Jobs
Artificial Intelligence • Software
The Senior Systems Engineer will manage technical relationships, oversee pre-sales evaluations, and collaborate with engineering to define product requirements. They will also develop sales strategies and provide customer proposals while demonstrating expertise in storage products and architectures.
Top Skills:
AdAIEnterprise SecurityEnterprise StorageHigh-Performance ComputingLdapNetworkingVirtualization
Artificial Intelligence • Hardware • Healthtech • Software
Lead development of a two-way audio communication platform, optimizing performance and collaboration across embedded systems, while ensuring quality and compliance.
Top Skills:
AlsaArm-Based ArchitectureCoverityEmbedded LinuxGstreamerJtagNat TraversalValgrindVoipWebrtc
Automotive • Robotics • Software • Transportation
The Systems Engineer will design and execute Kodiak's Autonomy Fault Management System, addressing faults safely to enhance driverless vehicle deployment and performance.
Top Skills:
C/C++Fault ManagementSafety EngineeringSystems Engineering
What you need to know about the Montreal Tech Scene
With roots dating back to 1642, Montreal is often recognized for its French-inspired architecture and cobblestone streets lined with traditional shops and cafés. But what truly sets the city apart is how it blends its rich tradition with a modern edge, reflected in its evolving skyline and fast-growing tech industry. According to economic promotion agency Montréal International, the city ranks among the top in North America to invest in artificial intelligence, making it le spot idéal for job seekers who want the best of both worlds.
Key Facts About Montreal Tech
- Number of Tech Workers: 255,000+ (2024, Tourisme Montréal)
- Major Tech Employers: SAP, Google, Microsoft, Cisco
- Key Industries: Artificial intelligence, machine learning, cybersecurity, cloud computing, web development
- Funding Landscape: $1.47 billion in venture capital funding in 2024 (BetaKit)
- Notable Investors: CIBC Innovation Banking, BDC Capital, Investissement Québec, Fonds de solidarité FTQ
- Research Centers and Universities: McGill University, Université de Montréal, Concordia University, Mila Quebec, ÉTS Montréal
