Senior Site Reliability Engineer II - Infrastructure (AI Native)

Life360’s mission is to keep people close to the ones they love. Our category-leading mobile app, Tile tracking devices, and Pet GPS tracker empower members to protect the people, pets, and things they care about most with a range of services, including location sharing, safe driver reports, and crash detection with emergency dispatch. Life360 serves approximately 97.8 million monthly active users (MAU), as of March 31, 2026, across more than 180 countries.

Life360 delivers peace of mind and enhances everyday family life with seamless coordination for all the moments that matter, big and small. By continuing to innovate and deliver for our customers, we have become a household name and the must-have mobile-based membership for families (and those friends who are basically family).

Life360 has more than 500 (and growing!) remote-first employees. For more information, please visit life360.com.

Life360 is a Remote First company, which means a remote work environment will be the primary experience for all employees. All positions, unless otherwise specified, can be performed remotely (within Canada) regardless of any specified location above. 

We are building an AI native company where AI is an integral part of how we build and operate. AI tool usage during interviews varies by role. You may be asked to demonstrate proficiency with AI tools, discuss how you leverage AI, or complete interview exercises without AI assistance. Your Recruiter will provide clear guidance as you move through the interview process.

Undisclosed use of AI not previously discussed with or approved by your Recruiter may impact your candidacy.

The Infrastructure Team is a small, high-leverage team with a large footprint — supporting over 200 backend services running on Kubernetes clusters with 40,000+ cores, processing 70B+ requests per day at the edge, and handling 200B+ internal messages daily. We run the platforms that every engineering team at Life360 depends on, including AWS, Kubernetes, ArgoCD, Jenkins, HAProxy, Cloudflare, and more.

Because of our scale and team size, we lean heavily on AI to multiply what a small team can do — from autonomous incident response workflows to AI-powered infrastructure scripting and self-healing platform automation. This isn’t AI as a productivity add-on; it’s AI as how we build. Engineers joining this team will contribute directly to agentic systems that operate our infrastructure with less toil and more intelligence.

Life360 is hiring an AI-Native Site Reliability Engineer — a senior engineer who doesn’t just use AI tools, but thinks natively in them. You’ll be central to how the Infrastructure team builds its products, develops its services and tools, and how we use AI for scaling our infrastructure in the future.

As a Senior Site Reliable Engineer II - Infrastructure (AI Native), you will help build and maintain the infrastructure platforms that over 200  backend services run on.  You will be responsible for solving complex problems and designing and building scalable and resilient Platform Infrastructure to support services that run on Kubernetes clusters with over 40,000 cores, receive over 70Bn requests per day at the edge, process ~200B messages per day internally, and have databases that process over 200k queries per second. You are comfortable exposing compute, data stores, and messaging as Platform as a Service to Life360 Cloud teams.

The Canada-based salary range for this position is 163,000 CAD to 194,000 CAD. We take into consideration an individual's background and experience in determining final salary; therefore, base pay offered may vary considerably depending on geographic location, job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits, as well as equity.

As a Senior Site Reliable Engineer II - Infrastructure (AI Native), you will be responsible for

•     Scaling and maintaining our infrastructure and services using AI (Claude Code) as a first-class collaborator in your daily development workflow.
•     Being opinionated on technical direction and strategy (and documenting those opinions for others to be able to follow).
•     Leading and mentoring other engineers on the team
•     Owning and resolving the most complex infrastructure failures — Kubernetes scheduling edge cases, networking degradation, cross-service cascading failures, and AWS platform issues that other engineers escalate
•     Participating in a shared on-call rotation (roughly one week every six to eight weeks on call)
•     Estimating schedules, breaking tasks down to reasonable 1-3 day tasks.
•     Driving cloud cost efficiency by identifying over-provisioned resources, rightsizing EC2 and container workloads, and building tooling to surface cost anomalies before they compound

• Bachelor's in Computer Science, Engineering, related field, or equivalent practical experience
• Expert-level experience (5+ years) managing medium to large-scale deployments on AWS (~5000 instances, 50+ accounts), or equivalent.
• 3+ years of experience programming in Java, Python, or other formal programming languages
• Strong Kubernetes experience (3+ years) deploying and managing at scale (100s of Deployments,10k+ containers, 20k+ Cores).
  • Understanding of container orchestration and microservices
  • Experience with service discovery/service mesh
• Strong Linux administration experience, shell/bash scripting.
• Expert-level experience with Infrastructure as code tools: Terraform, CloudFormation; config management/provisioning tools: Ansible, Chef, etc.
• Strong Build / Automation / CI/CD experience.
• Strong Knowledge/experience with networking and load-balancer technologies.
• Experience with existing open-source projects such as Consul, Docker, ArgoCD, Nexus, Jenkins
• Experience with large-scale Kafka deployments
• Database knowledge is a plus.
• Excellent troubleshooting skills, expertise with any monitoring tools, and attention to detail
• Excellent interpersonal skills and highly collaborative working style
• Hands-on experience with AI coding tools (Claude Code, Cursor, or equivalent) used for infrastructure scripting, incident response automation, or tooling development

We value having a diverse and inclusive community from many backgrounds, so even if you don’t meet 100% of the above qualifications, you should still seriously consider applying!

We use AI coding tools as a professional standard on this team. Here's what that means in practice:

• Daily use: You use AI coding assistants (we support Claude Code, Cursor, and GitHub Copilot) for real, substantive tasks: analysis, coding, refactoring, testing, navigating codebases, and documentation. Not just research or autocomplete.
• Judgment and ownership: AI-generated code gets the same review you'd give any PR. You are accountable for everything you ship.
• Agentic thinking: We are actively building multi-agent systems that automate operational work — from incident response pipelines to infrastructure remediation. You don't need to have built a production agentic system, but you should be curious about this space, have opinions on where it works and where it breaks, and be ready to contribute to it.
• Velocity: We expect senior engineers who use AI well to operate with meaningful leverage — doing more with the same time, taking on problems that would otherwise require a larger team.
• Team leadership: You share what works. You automate prompting strategies that others can build on.
• Continuous learning: The tooling is changing fast. You stay current and bring recommendations to the team.

•     Competitive pay and benefits
•     Medical, dental, vision, life and disability insurance plans
• RRSP plan with DPSP company matching program
•     Employee Assistance Program (EAP) for mental well-being
•     Flexible PTO, several company-wide days off throughout the year
•     Winter and Summer Week-long Synchronized Company Shutdowns
•     Learning & Development programs
•     Equipment, tools, and reimbursement support for a productive remote environment
•     Free Life360 Platinum Membership for your preferred circle
•     Free Tile Products

Our company’s mission-driven culture is guided by our shared values to create a trusted work environment where you can bring your authentic self to work and make a positive difference

•     Be a Good Person - We have a team of high-integrity people you can trust.
•     Be Direct With Respect - We communicate directly, even when it’s hard.
•     Members Before Metrics - We focus on building an exceptional experience for families.
•     High Intensity High Impact - We do whatever it takes to get the job done.

We believe that different ideas, perspectives, and backgrounds create a stronger and more creative work environment that delivers better results. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us more closely to our customers and the communities we serve. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their authentic best selves to work.

We are an equal opportunity employer and value diversity at Life360. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any legally protected status. 

We encourage people of all backgrounds to apply. We believe that a diversity of perspectives and experiences creates a foundation for the best ideas. Come join us in building something meaningful. Even if you don’t meet 100% of the below qualifications, you should still seriously consider applying!

#LI-Remote

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