Equinix Logo

Equinix

ServiceNow Platform Developer/Engineer

Reposted 7 Days Ago
Be an Early Applicant
In-Office
2 Locations
Mid level
In-Office
2 Locations
Mid level
The role involves analyzing business requirements, designing automations using ServiceNow, collaborating with teams, and maintaining documentation to enhance user experiences.
The summary above was generated by AI

Who are we?

Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals. 

 

Our culture is based on collaboration and the growth and development of our teams.  We hire hardworking people who thrive on solving challenging problems and give them opportunities to hone new skills and try new approaches, as we grow our product portfolio with new software and network architecture solutions. We embrace diversity in thought and contribution and are committed to providingan equitable work environment that is foundational to our core values as a company and is vital to our success. 

Job Summary

Do you enjoy creative problem solving and delivering exceptional user experiences? Are you driven by curiosity, innovation and delving into complex business operations? Equinix is looking for a ServiceNow Developer to join our People and Legal Technology team, focusing on automation using ServiceNow Creator Studio and App Engine Studio. In this role you will work with our Legal and HR SME’s, Operations and Engineering teams to gain a deep understanding of existing processes, uncover opportunities, and deliver innovative solutions and automations with the goal of delivering great user experiences for our employees.

 

We are looking for someone with expertise in analyzing and improving workflow systems and processes, documenting requirements, implementing solutions, to develop low-code apps as an extension of the platform, conducting and supporting testing, and staying up to date with industry trends and best practices.

Responsibilities

Business Requirements Analysis

  • Collaborate with cross-functional teams, including Legal Operations, HR Experience Delivery, Engineering, and other stakeholders, to deeply understand challenges, goals and unmet needs

  • Approach problems with curiosity, ask insightful questions and uncover root causes behind customer pain points

  • Drive best practices during requirements gathering

Solutions Design, Implementation and Testing

  • Translate business requirements into Epics & stories with technical specifications, ensuring alignment with Equinix's IT strategy and HR and legal compliance

  • Design, configure and implement automations using the ServiceNow platform

  • Where necessary, collaborate with the functional engineering team to further customize low-code solutions

  • System testing, including functional, integration, and regression testing, to ensure the quality and reliability of implemented solutions

  • Adhere to all release management and platform standards 

Production Support

  • Collaborate with Engineering to troubleshoot and resolve system issues, ensuring minimal disruption to operations

  • Identify improvements to address repeat issues

Innovation

  • Stay up-to-date with industry trends, emerging technologies, and legal regulations to proactively identify opportunities for improvement and innovation

  • Challenge the status quo and inspire change by proposing bold, forward-thinking solutions

  • Demonstrates an experimental mindset – not afraid to fail fast and sees it as an opportunity to learn and iterate

Documentation

  • Create & Maintain documentation of system configurations, processes, and procedures, ensuring accuracy and accessibility for future reference

Qualifications

  • 3+ years of experience in IT or Engineering roles, with a focus on techno-functional analysis and at least

  • 3+yrs a developer experience in coding languages Javascript, CSS, HTML, React, other

  • Hands-on experience in ServiceNow Creator Workflow and App Engine and other low-code solutions, with enterprise-level workflow applications, including configuration and coding of new workflows and/or enhancements

  • Proven experience in analyzing complex business requirements and translating them into technical specifications

  • Strong technical acumen, with the ability to collaborate effectively with Engineering and understand technical concepts, Ability to code on-demand

  • Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of the organization

  • Strong problem-solving and analytical skills, with the ability to think critically and propose innovative solutions

  • ServiceNow Developer certification is a plus

  • HR and/or Legal domain experience desirable

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. 

Top Skills

CSS
HTML
JavaScript
React
Servicenow

Similar Jobs

12 Days Ago
Hybrid
4 Locations
Mid level
Mid level
Fintech • Machine Learning • Payments • Software • Financial Services
The Senior Platform Engineer will manage Software Asset Management processes, drive process improvements, and communicate with stakeholders across the organization.
Top Skills: Adobe SuiteAgileMicrosoft ProductsSamproServicenow
2 Minutes Ago
In-Office
Canyon, TX, USA
Entry level
Entry level
Other • Professional Services • Retail
As an Outside Sales Representative, you will engage potential customers, close sales using established techniques, and ensure exceptional customer service throughout the process.
20 Minutes Ago
Hybrid
Tyler, TX, USA
Entry level
Entry level
AdTech • Digital Media • Internet of Things • Marketing Tech • Mobile • Retail • Software
The Warehouse Specialist is responsible for logistics support including unloading, storing, shipping, and inventory management in a warehouse setting.
Top Skills: Windows-Based Computer

What you need to know about the Montreal Tech Scene

With roots dating back to 1642, Montreal is often recognized for its French-inspired architecture and cobblestone streets lined with traditional shops and cafés. But what truly sets the city apart is how it blends its rich tradition with a modern edge, reflected in its evolving skyline and fast-growing tech industry. According to economic promotion agency Montréal International, the city ranks among the top in North America to invest in artificial intelligence, making it le spot idéal for job seekers who want the best of both worlds.

Key Facts About Montreal Tech

  • Number of Tech Workers: 255,000+ (2024, Tourisme Montréal)
  • Major Tech Employers: SAP, Google, Microsoft, Cisco
  • Key Industries: Artificial intelligence, machine learning, cybersecurity, cloud computing, web development
  • Funding Landscape: $1.47 billion in venture capital funding in 2024 (BetaKit)
  • Notable Investors: CIBC Innovation Banking, BDC Capital, Investissement Québec, Fonds de solidarité FTQ
  • Research Centers and Universities: McGill University, Université de Montréal, Concordia University, Mila Quebec, ÉTS Montréal

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account