Senior Scrum Master

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About the role

We are looking for an experienced Senior Scrum Master to guide and facilitate our Agile teams. The Senior Scrum Master will be responsible for ensuring the effective application of Agile and Scrum principles, coordinating with cross-functional teams, and enhancing the team's productivity and efficiency while carrying the onus of the squad delivery.

What you'll do here: 

• Lead and facilitate Scrum ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives.

• Assist the product owner with maintaining a clear product backlog, ensuring it is prioritized and up-to-date.

• Mentor and coach team members and other Scrum Masters in agile best practices and continuous improvement.

• Identify, manage, and communicate cross-team dependencies.

• Remove impediments and blockers to ensure uninterrupted workflow.

• Foster an environment of collaboration and continuous improvement.

• Track and report on team progress using Agile metrics, identifying areas for improvement.

• Facilitate communication across teams, facilitating negotiation and conflict resolution.

• Support and enhance the Scrum framework within the organization and promote agile best practices.

• Engage with other departments to align Agile processes and processes and ensure overall cohesion.

• Very good Understanding KANBAN and XP practices.

What you bring to the table: 

• Bachelor’s degree in Computer Science, Business, or a related field. Master’s degree is a plus.

• Certified Scrum Master (CSM) or Professional Scrum Master (PSM) certification is required. Advanced certifications such as CSP-SM, PSM II/III are highly desirable.

• Minimum of 5-7 years of experience as a Scrum Master, with at least 2 years in a senior or lead role.

• Have experience in IT software delivery management.

• Proven experience leading multiple Agile teams in a fast-paced environment.

• Strong understanding of Agile and Scrum methodologies, with practical experience in their implementation.

• Excellent leadership, communication, and interpersonal skills.

• Strong analytical and problem-solving skills.

• Experience with Agile tools such as Jira, Confluence, or similar.

• Bilingualism is a plus.

• No Canadian work experience required however must be eligible to work in Canada.

Preferred Experience:

• Experience in scaling Agile practices in larger organizations (e.g., SAFe, LeSS).

• Background in software development or IT management.

• Experience in sectors relevant to insurance is a plus.

• Developer background will be an added advantage

#LI-Hybrid

What we offer
 

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success

• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

• An extensive flex pension and benefits package, with access to virtual healthcare

• Flexible work arrangements

• Possibility to purchase up to 5 extra days off per year

• An annual wellness account that promotes an active and healthy lifestyle

• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

• Inspiring leaders and colleagues who will lift you up and help you grow

• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.