Senior Sales Director

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

About your role:
As Senior Director, Sales on the Clover team at Fiserv, you will lead the direct sales expansion across the Central region of Canada, driving revenue growth and market share. You will build and scale a high-performing sales organization, align regional execution to corporate objectives, and deliver integrated POS, payments, and software solutions that deepen client relationships and accelerate adoption.

What you’ll do:

• Drive revenue attainment by owning regional targets, pipeline development, forecasting, and execution across central sales teams.
• Translate corporate strategy into tactical regional GTM plans and measurable programs to accelerate acquisition and expansion.
• Architect and scale an outbound business development engine focused on lead generation, vertical expansion, and SDR/BDR enablement.
• Recruit, onboard, and mentor sales managers, account executives, and business development managers to build a world-class sales organization.
• Implement and embed modern sales methodologies and enablement programs to increase close rates and deal velocity.
• Manage and evolve the sales tech stack (Salesforce, Catalyst, GEO) and sales operations processes to improve productivity and reporting.
• Collaborate cross-functionally with product, marketing, partnerships, and operations to optimize offer positioning and client success.
• Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.

Experience you’ll need to have:

• 8+ years of experience in B2B SaaS sales leadership and go-to-market strategy across enterprise and SMB segments.
• 8+ years of experience in payments and point-of-sale systems, including POS integrations and payments lifecycle knowledge (EMV, acquiring).
• 10+ years of experience in Salesforce CRM (Sales Cloud) configuration, sales operations, and platform adoption; experience with Catalyst and GEO.
• 8+ years of experience implementing sales methodologies and frameworks such as MEDDPICC, Challenger, or Sandler.
• 5+ years of experience designing outbound SDR/BDR engines and using engagement platforms (Salesloft, Outreach).
• 8+ years of equivalent combination of educational background, related experience, and/or military experience.

Experience that would be great to have:

• Executive stakeholder management and board-level reporting experience tied to regional revenue performance.
• Knowledge of the Canadian business landscape, channel partners, and market dynamics (merchant acquirers, ISVs, POS integrators).
• Certifications in modern sales methodologies (e.g., MEDDPICC, Challenger, Sandler).
• Experience partnering with product and engineering on merchant integrations and go-to-market for payments products.
• Experience managing multi-jurisdiction compliance considerations for payments solutions (PCI DSS awareness).

How you’ll work:

• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
• This role requires the use of a computer and audio equipment.
• You will work an assigned schedule of <>.
• This role requires being on-call during non-standard and/or overnight hours on a rotational basis.
• This role requires flexibility to work overtime, including weekends and holidays.
• This role requires frequent moving and/or carrying of materials weighing up to 50 pounds.
• This role requires the ability to stand for a majority of the shift; safely lift and/or carry up to 50 pounds; lift above your shoulders; and climb, squat, kneel, twist, push, and bend frequently during each shift.

Benefits at Fiserv:

• Fuel Your Life program to support physical, financial, social, and emotional well-being
• Paid holidays and generous time away policies
• No-cost mental health support through Employee Assistance Programs
• Living Proof program to recognize your peers’ extra effort with points used for rewards
• Eight Employee Resource Groups to foster a collaborative culture
• Unparalleled professional growth with training, development, and internal mobility opportunities
• Retirement planning and discounted shares with the Employee Stock Purchase Plan
• Medical, dental, vision, life, and disability insurance options available day one
• Tuition assistance and reimbursement program
• Paid parental, caregiver, and military leave

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Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.