Senior Pre-Sales Solutions Architect

About Us

With a mission to humanize technology and create better human experiences, TheAppLabb is an innovation company focussed on transforming businesses through intelligent and immersive business applications. We ideate and build fully custom solutions with emerging technologies like Artificial Intelligence, IoT, Virtual Reality, Augmented Reality and Blockchain.

TheAppLabb is a Toronto-based technology company that specializes in strategy, design, and development of mobile first, AI enabled apps. TheAppLabb has built over 750 apps over the past 16 years for leading enterprise firms in North America including Unilever, GE, Samsung, RBC, Meridian, among others. TheAppLabb was awarded Great Place to Work in Canada by Globe & Mail, Top Mobile App Developer and Most Innovative Company by Canadian Business.

The Opportunity
Role Summary 

The Senior Pre-Sales Solutions Architect will bridge technical and business domains, driving pre-sales activities and solutions architecture. This role requires deep expertise in system infrastructure for enterprises, including ERP systems, CX platforms, Payment gateways and Cloud architectures, with a strong focus on data-driven solutions. The incumbent will create compelling technical proposals, collaborate with sales and technical teams, and act as a subject matter expert to align client needs with scalable and innovative solutions.

Role Responsibilities 

Pre-Sales Strategy & Engagement:

• Develop and deliver proposals, presentations, and solution demonstrations tailored to customer needs.
• Conduct needs assessments, identify business challenges, and align with client objectives to architect robust solutions.
• Create, refine, and maintain user stories and associated deliverables such as process flows and test cases to meet development and stakeholder needs
• Create, refine and maintain library of user-stories, functional and non-functional requirements to accelerate customer scope and development proposal creation process.
• Lead technical workshops and discovery sessions related to gathering and review of project requirements and business solutions.

Solutions Architecture:

• Design enterprise-grade solutions incorporating CRM systems, POS integrations, and advanced personalization frameworks.
• Architect data-driven solutions using modern data management, analytics, and cloud technologies (Azure and AWS)
• Provide expertise in system integration, ensuring seamless interoperation across diverse platforms.
• Visualize component stacks, integration dependencies, and data flows with architecture diagrams, swim lanes, process maps, etc.

Client & Internal Collaboration:

• Collaborate with sales, delivery, and product teams to define project scopes, timelines, and cost estimates.
• Act as a liaison between client business and technical teams, facilitating understanding of proposed architectures.
• Partner with developers to ensure feasibility and compliance with best practices.

Technology Leadership:

• Stay ahead of trends in enterprise technology, ERPs, Data warehousing, ECMs, Cloud ecosystems as well as the impact and benefits of AI technologies.
• Recommend tools, methodologies, and strategies for modernizing client infrastructure.
• Evaluate risks and propose mitigation strategies in architectural decisions.

Proposal Development:

• Create visually compelling proposals with architecture diagrams, ROI analysis, and innovative ideas.
• Lead the creation of API specifications and system documentation for seamless implementation.
• Ensure proposals meet deadlines, budgets, and client requirements.

Qualifications & Experience:

Education:

• Bachelor’s or master’s degree in computer science, Information Systems, or related field.
• Certifications in SAP, Salesforce are a bonus
• Certifications in AWS and Azure are a bonus

Experience:

• 8+ years of experience in solutions architecture, including pre-sales engagements.
• 3+ years of experience architecting and deploying AI driven personalization systems
• Proven ability to design and recommend solutions for enterprise systems in diverse industries, such as healthcare, financial services, or retail.
• Experience with cloud platforms (AWS, Azure or Google Cloud) and enterprise-grade technologies
• Strong knowledge of APIs, microservices, and data-driven architectures.
• Understanding of compliance and regulatory frameworks (e.g., HIPAA, PCI-DSS, GDPR)

Technical Skills:

• Proficiency in architecting solutions for enterprise systems, such as ERP, CRM, POS, or industry-specific platforms.
• Expertise in API design, data pipelines, and system integration.
• Hands-on experience with cloud-native technologies and hybrid cloud solutions.
• Familiarity with database management, analytics platforms, and personalization engines.
• Ability to visualize complex systems with architecture diagrams and documentation.
• SAP experience is a bonus
• Salesforce experience is a bonus
• Ai Data Architecture experience is a plus

Why you’ll love TheAppLabb:

We are proud to be certified as a “Great Place to Work, Canada”. We're a motivated team with laser-focused mission to create exceptional experiences. At TheAppLabb, our culture is geared towards creativity, collaboration, and flexibility.

· Coaching and Learning and Development to ensure you have the training and education you need to thrive in your career

· A diverse leadership team with an open-door policy to help you grow and succeed at your career goals

· Town hall celebrations for all employees to meet and connect with each other, align the Company to the same goals, build our Company culture and celebrate awards

· Acknowledge and recognize employee efforts by having awards (Employee of the month, Employee with Most Growth, Leadership Award etc.)

· We encourage a healthy lifestyle by incorporating fitness challenge incentives in our Company

· TheAppLabb’s strong values and principles guide our employees to work with honesty, integrity, teamwork, and empathy.

At TheAppLabb, we believe diversity and inclusion is a strength we cultivate. We are proud to be an equal opportunity employer and we do not discriminate based on race, gender, ethnicity, citizenship, national origin, religion, sexual orientation, age, marital status, disability, veteran status or any other legally protected status.

Our work environment welcomes equity, inclusiveness, and diversity by providing accommodations throughout the recruitment process and during your employment here. If you require accommodation, please let us know and we will work with you to meet your needs. Please contact us at [email protected].

So, if you are looking for your next challenge, then this is your chance to join our team of exceptionally talented, creative, and innovative professionals working towards a unified goal.