Senior Partner Program Manager

Available Location
This role is based Austin, Texas United States (Hybrid)
Job Title
Sr Partner Program Manager
What You'll Do:
We are seeking an experienced Senior Partner Program Manager to create clear, consistent and compelling content to drive awareness and adoption of our award-winning partner program. Reporting into the Senior Director of Worldwide Partner Programs, you will play a crucial role in enhancing the cross-functional and global understanding of key tools, training and resources. This role combines partner and program knowledge with content strategy to accelerate various go-to-market initiatives, delivering measurable value to both Cloudflare and our partners.
Key Responsibilities

• Develop and execute a comprehensive content strategy to showcase partner program value
• Lead the creation of program guides, infographics, presentations, web pages, blogs and videos
• Optimize content for various communication channels including partner portal, social media and events
• Document program policies and processes to fuel both Cloudflare and partner adoption
• Analyze program content performance metrics to optimize awareness strategies
• Work closely with program and partner leadership to align content with key business objectives
• Be a subject matter expert on partner program, providing guidance and support via new and existing communication vehicles to internal stakeholders and partners
• Help strengthen partner onboarding and compliance with clear, consistent and compelling program content
• Collect and manage field and partner feedback to identify areas of improvement and opportunities for mutual growth

Qualifications:

• 5 years of experience in content marketing, partner marketing, or partner program management
• Proven track record of developing program content that drives awareness and adoption
• Strong project management skills with ability to manage multiple initiatives simultaneously
• Experience working with partners and within a partner or sales organization
• Comfortable engaging at all levels in an organization to deliver results
• Excellent written and verbal communication skills
• Strong attention to detail and commitment to quality deliverables
• Strategic thinker with strong analytical and problem-solving skills
• Excellent time management and project management skills
• Collaborative mindset with experience working across cross-functional teams
• Experience with social media and/or video production is a bonus!
• Bachelor's degree in Marketing, Communications, Business, or related field