Lead and scale external communications around cybersecurity incidents and threat intelligence. Manage a team, coordinate messaging, and build communication workflows.
About Us
Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos’ complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.
Role Summary
Sophos is hiring a Sr. Manager to lead and scale our external security communications—with a focus on threat research, incident response, and defensive guidance. This role sits at the intersection of technical insight and operational execution, helping define how Sophos communicates with CISOs, security leaders, and the broader market.
This is a unique role: you’ll be both a hands-on program leader and a people manager, responsible for building structured communication workflows and leading a team of five. You’ll work directly with Sophos X-Ops, the CISO, and executives, guiding the delivery of timely, clear, and high-trust technical messaging—especially during high-impact events.
Unlike traditional communications or marketing roles, this is not about PR or media outreach. Instead, this role will focus on execution, coordination, and building scalable communication systems for Sophos X-Ops.
What You Will Do
- Lead the execution of external-facing communications related to threat intelligence, cybersecurity incidents, and best practices
- Build and manage scalable communication processes—calendars, approvals, feedback loops, delivery workflows
- Manage and coach a team of five — setting goals and ensuring delivery
- Act as a strategic liaison across Sophos X-Ops, the CISO organization, and executive leadership
- Coordinate cross-functional response and messaging during major incidents
- Guide technical contributors in creating high-quality communications, without owning content production yourself
- Serve as a trusted partner to executive stakeholders, including the CISO and CEO, on sensitive and high-impact communications
- Bring structure and operational rigor to how communications are planned, approved, and delivered
What You Will Bring
- Minimum of 5 years of experience in cybersecurity communications and content operations involving external stakeholder communication
- Experience working alongside advanced security functions such as threat intelligence, incident response, or security operations
- Team management experience, including leadership, coaching, and performance oversight
- Proven success building and scaling communication workflows, including approvals, feedback loops, and delivery systems
- Demonstrated success managing contributors, publications, and editorial workflows to ensure consistent delivery of high-quality, externally facing content
- Demonstrated ability to coordinate messaging during high-visibility security events
- Experience working directly with executive stakeholders, including CISOs, CTOs, or CEOs
- Strong organizational skills with a track record of executing against multiple concurrent deliverables under tight timelines
- Excellent verbal and written communication skills tailored to executive and technical audiences
- Prior experience at a cybersecurity provider, security research team, or incident response organization
- Familiarity with global security audiences, including CISOs and enterprise defenders
- Understanding of content review, legal/compliance processes, and trust messaging in a B2B security context
In Canada, the base salary for this role ranges from $132,000 to $220,000. In addition to base salary, we offer additional compensation including bonus eligibility and a comprehensive benefits package. A candidate’s specific pay within this range will depend on a variety of factors, including job-related skills, training, location, experience, relevant education, certifications, and other business and organizational needs.
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Ready to Join Us?
At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply.
What's Great About Sophos?
· Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. Please refer to the location details in our job postings for further information.
· Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit
· Employee-led diversity and inclusion networks that build community and provide education and advocacy
· Annual charity and fundraising initiatives and volunteer days for employees to support local communities
· Global employee sustainability initiatives to reduce our environmental footprint
· Global fitness and trivia competitions to keep our bodies and minds sharp
· Global wellbeing days for employees to relax and recharge
· Monthly wellbeing webinars and training to support employee health and wellbeing
Our Commitment To You
We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.
Data Protection
If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos’ data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos
Top Skills
B2B Security
Cybersecurity Communications
Incident Response
Threat Intelligence Technology
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