Senior HR Specialist

Acumatica is a company on a mission. We are a leading innovator in cloud ERP (Enterprise Resource Planning) solutions with growing businesses worldwide. But don’t take our word for it—read what analysts like G2, IDC, Nucleus Research, and Info-Tech have to say about us.

Acumatica is different by design and purposely built to help small and midsized companies thrive in today’s digital economy. Our industry-specific business management solution is engineered to address real-world needs—featuring intelligent workflows and market-leading usability that enable companies to manage risk, anticipate disruption, and seize new opportunities. Our principled business practices, growth-friendly licensing, and flexible deployment options put organizations in control of their own future. Acumatica is more than just a product—we are a community of partners, customers, and creators committed to elevating business performance. Our ecosystem is driven by collaboration, merging leading technology and real-world insights to put organizations control of their future. In May of 2025, Acumatica was acquired by Vista Equity Partners, a global investment firm focused on enterprise software, data and technology-enabled businesses.

Acumatica’s culture is collaborative and high-energy. We are passionate about our product and our mission, and we are loyal to each other and our company. We value work/life balance, efficiency, simplicity, freakishly friendly customer service, and making a difference in the world. Acumatica offers exceptional professional and financial growth potential. To learn more about Acumatica’s mission, please visit: http://www.acumatica.com.

Acumatica is seeking a Senior HR Specialist for our Montreal office. In this role, you will play a key part in supporting day-to-day human resources operations and enhancing employee experience initiatives. This position is responsible for administering employee benefits, maintaining accurate HR records, supporting onboarding and offboarding processes, addressing employee inquiries, and handling employee relations matters. You will work cross-functionally with internal teams such as IT and Finance, while also supporting recognition programs and employee engagement initiatives. The ideal candidate brings a strong foundation in HR administration, benefits, compliance, employee relations and a passion for providing exceptional support to employees in a dynamic and fast-paced environment.   

What will you do: 

• Administer company benefits including health insurance coverage, retirement services, and leave practices. 

• Collaborate with benefit providers to keep track of benefit needs and trends. 

• Maintain employee records in the payroll system and administer applicable changes. 

• Administer the payroll process semi-monthly. 

• Maintain employee records in the HRIS/HRMS databases. 

• Maintain the employee intranet. 

• Onboard new employees and assist them with their required documentation. 

• Ensure compliance with provincial employment standards. 

• Provide employment letters and process employment verification requests. 

• Act as primary contact for employee and manager inquiries regarding their employment, company benefits, or other HR-related inquiries. 

• Manage employee relations cases. 

• Take part in recognizing employee accomplishments by administering the company recognition programs. 

• Administer employee initiatives as needed. 

• Assist employees with the offboarding process. 

• Communicate company announcements and updates as needed. 

• Collaborate with the IT team to ensure a smooth onboarding and offboarding process. 

• Collaborate with the Finance team regarding HR-related costs and expenses. 

• Perform general HR-related tasks to support employees as needed. 

• 3-5 years’ administrative experience in Human Resources. 

• 2-3 years’ experience managing employee relations cases.  

• Bachelor’s degree in related discipline. 

• Strong understanding of employment-related laws and regulations.  

• Familiarity with employee benefits administration and compliance.  

• Knowledge of HRIS/HRMS systems and payroll processes.  

• Basic financial and cost-related HR concepts.  

• Understanding of onboarding and offboarding best practices.  

• Familiarity with HR software (an asset).    

Skills:

• Excellent verbal and written communication in both English and French. 

• Experience in benefits administration and compliance. 

• Strong organizational and time management skills.  

• High attention to detail.  

• Proficiency in Microsoft Excel, Word, and PowerPoint.  

• Skilled in document preparation and data accuracy.  

Abilities:

• Ability to maintain a high degree of confidentiality and professionalism.  

• Ability to build strong, trusted relationships with team members and stakeholders.  

• Ability to work collaboratively within a team environment.  

• Ability to adapt quickly and effectively to shifting priorities.  

• Ability to take initiative and follow through on responsibilities with minimal supervision. 

• Ability to manage multiple tasks in a fast-paced environment.  

Acumatica is an Affirmative Action and Equal Opportunity Employer/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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