HR Generalist

About Us

Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos’ complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.

Role Summary

The Americas HR team is searching for our next HR Generalist!  This role blends hands-on HR operations with elements of business partnership. If you’re looking for the opportunity to be involved in multiple areas of HR and thrive in evolving and dynamic environments, we want to meet you!  

What You Will Do

• Partner with global and regional HR Business Partners across time zones to deliver effective HR solutions and initiatives. 
• Collaborate with business leaders to understand objectives and provide proactive, strategic HR support. 
• Develop, implement, and maintain regional HR programs in alignment with local employment laws and global standards.  
• Act as a key point of contact for employee HR-related inquiries, representing the HR team with professionalism and empathy. 
• Support the implementation of company-wide HR programs and initiatives in partnership with the global HR team and Centers of Excellence. 
• Manage sensitive and confidential employee relations matters, including performance management, conflict resolution, and workplace investigations. 
• Proactively monitor employee and manager sentiment ("pulse") and escalate emerging issues or risks to HR leadership as appropriate. 
• Analyze HR data and trends to provide insights and data-driven recommendations to HR and business leaders. 
• Drive continuous improvement by identifying opportunities to streamline HR processes and enhance operational efficiency. 
• Lead or support ad hoc HR projects and initiatives as assigned. 
• Help plan and execute employee engagement activities, including social and in-person events. 
• Maintain a periodic presence in the Vancouver office and work onsite as required. 

What You Will Bring

• Relevant HR Generalist experience supporting teams in a global technology environment. 
• Excellent communication and interpersonal skills — you’ll engage with internal and external stakeholders at all levels, so clarity, collaboration, and professionalism are key. 
• Solid knowledge of Canadian employment laws and HR best practices, with a drive to stay current. Familiarity with U.S. employment laws is a strong asset. 
• Proven ability to manage competing priorities in a fast-paced, evolving environment. 
• Discretion and sound judgment when handling sensitive and confidential matters. 
• Comfort working with data to inform HR decisions and recommendations. 
• A proactive, solutions-focused mindset and strong attention to detail — someone who can anticipate issues and address them before they escalate. 
• A natural curiosity and growth mindset, with a willingness to explore new ideas and perspectives. 

In Canada, the base salary for this role ranges from $63,000to $105,000. In addition to base salary, we offer additional  compensation including bonus eligibility and a comprehensive benefits package.  A candidate’s specific pay within this range will depend on a variety of factors, including job-related skills, training, location, experience, relevant education, certifications, and other business and organizational needs. 

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Ready to Join Us?

At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply.

What's Great About Sophos?

·   Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. Please refer to the location details in our job postings for further information.

·   Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit

·   Employee-led diversity and inclusion networks that build community and provide education and advocacy

·   Annual charity and fundraising initiatives and volunteer days for employees to support local communities

·   Global employee sustainability initiatives to reduce our environmental footprint

·   Global fitness and trivia competitions to keep our bodies and minds sharp

·   Global wellbeing days for employees to relax and recharge 

·   Monthly wellbeing webinars and training to support employee health and wellbeing

Our Commitment To You

We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity.   We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team.  All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation.  We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. 

Data Protection

If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos.  If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights.  For more information on Sophos’ data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos