Senior Full-Stack Software Developer - Workforce Scheduling

At gaiia, we're building the leading platform for Communications Service Providers (CSPs) that truly care about their customers. Our core product is an operating system (OS) for telcos that manages billing, operations, automation and everything in between.

We're passionate about taking care of our people, and it's not just lip service. We want you to focus on your job while we care for everything else. We offer competitive pay and benefits, attractive stock options, unparalleled transparency, and a 100% remote environment. We're excited to have you join us for your next career adventure!

Long story short, we're looking to hire a Full-Stack Software Developer with excellent problem solving skills, proactivity and communication abilities to join our Workforce Scheduling squad.

You will join a team of 4 Full-Stack Developers (including a Team Lead), one Product Manager, one Product Designer and one Quality Assurance Specialist, all dedicated to our Scheduling & Field Technician Management module for ISPs.

As the Workforce Scheduling squad, your mission is to empower ISPs to efficiently plan, automate, and visualize technician workloads with intelligent dispatching tools and real-time appointment scheduling.

Technically speaking, you will work in a serverless ecosystem of microservices deployed on AWS. gaiia is all-in on Typescript, with frontend, backend and infrastructure-as-code all leveraging Typescript.

As part of the Workforce squad, you will:

• Build powerful scheduling algorithms and automation settings, allowing ISPs to spend less time scheduling technicians and more time activating their customers.
• Implement complex dispatching tools that feel simple, from drag-and-drop planning to dynamic visualization.
• Provide real-time technician availability selectors, allowing customers to manage their appointment on their own → From online checkout to client portal.
• Develop, in collaboration with talented designers, delightful interfaces that wow our end users.

• At least five (5) years of experience in Typescript.
• At least five (5) years of experience working with the React library.
• Experience in DevOps and Cloud providers.
• Experience with Node.js.

• You have experience with GraphQL.
• You have knowledge of telecom concepts.
• You have experience in React Native.
• You have several personal projects exhibiting good coding skills.

At gaiia, we have a transparent salary philosophy and a robust evaluation and compensation framework. It translates to a fair and impartial model where salaries are published internally, healthy discussions around compensation and performance can exist, and taboos are removed.

The salary range for this role is $120,000-$170,000.

• Flexible 25 days vacation
• Group Insurance
• Telemedicine
• Health & Life Spending Accounts
• RRSP & DPSP
• Flexible working hours & all-remote work
• Employee Stock Option Plan (ESOP)

We are an equal-opportunity employer committed to inclusivity and diversity. Our workplace is fully remote and boasts accessible technologies, ensuring all team members can thrive. Should you require accommodations due to a disability during the application process, please contact us at 581-996-9639 or [email protected] as per the Accessible Canada Act and human rights legislation. We're here to support you every step of the way.

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