Senior Director, Business Development

Coveo is a Global Leader in AI Powered Search and Recommendations for Customer Service, Workplace and Websites.  We have over 700+ customers and a 800+ person team that are laser focused on delivering the most relevant customer experiences for global enterprises, in industries like High Tech., Financial Services, Manufacturing, Healthcare, Telco., and Retail.  

We’re looking for an experienced, visionary Senior Director of Business Development to scale and evolve our global BD organization in a market defined by AI-driven transformation. You’ll lead a team of 30+ across product lines and geographies, turning our lead-generation engine into a high-performing, data-informed function optimized for quality, velocity, and enterprise impact.

You’ll be both a strategist and a hands-on operator setting the vision while staying deeply engaged in execution, ensuring every interaction reflects Coveo’s differentiated AI value.

• Lead and elevate a team of frontline BD managers and their BDR/SDR teams; building a culture of accountability, continuous learning, and career growth while delivering on weekly, monthly, and quarterly SQL and ACV targets.
• Shape and execute the global BD strategy to support both enterprise and commercial sales motions. Partner closely with executive leadership on go-to-market planning, territory design, and headcount investments.
• Own and optimize BD performance metrics (pipeline coverage, opportunity conversion, account penetration). Scale impact by strengthening onboarding, training, and productivity processes as the team grows.
• Align cross-functionally with Marketing, Sales, and Enablement; ensuring BD efforts amplify campaigns, ABM initiatives, and quota attainment while equipping teams with world-class playbooks and coaching.
• Collaborate with Revenue Operations to enhance tools, systems, and reporting that drive SDR efficiency.
• Build and sustain a high-performing team: recruit, develop, retain, and make decisive changes when needed to ensure excellence and impact.

• Minimum 5 years leading Business Development or Sales teams of similar scale and complexity, in combination with a minimum of 10 years sales experience (BD, inside sales or field sales).
• Proven track record in optimizing and scaling teams during high-growth phases.
• Strong cross-functional collaboration skills with creativity in a metrics-driven environment.
• Ability to translate market trends and AI adoption into actionable growth strategies.
• Committed to in-person collaboration, with the ability to work from our Montreal office at least 3 days a week

• Strategic mindset with a hands-on approach to execution and problem solving.
• Experience in enterprise SaaS; AI/ML, search, personalization, or eCommerce knowledge is an asset.

Sounds like a fit?

Send us your application, we want to hear from you! Join the Coveolife!