Senior Digital Product Manager Personal Lending

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About this role:
Wells Fargo is seeking a Senior Digital Product Manager. This manager will be in personal lending within consumer Lending. You will be responsible for building strategy & requirements for digital platforms and properties to achieve business outcomes. Ensures stakeholder management across business. Works with XD and Technology to develop software solutions.
In this role, you will:

• Lead or participate in variety of complex functions within the digital environment
• Contribute to large-scale planning related to the execution of the digital strategy
• Review and analyze complex content strategy/creation, customer experience, analytics/research or product management that require an in-depth evaluation of variable factors
• Independently resolve complex issues
• Lead team to meet project deliverables while leveraging solid understanding of digital initiatives, policies, procedures and/or compliance requirements
• Collaborate and consult with peers, colleagues and mid-level managers to resolve issues and achieve goals
• Act as an advisor to senior leadership to develop or influence digital products, initiatives, plans, specifications, resources, and long-term goals for highly complex business and technical needs across a functional area within the Digital environment.
• Lead the strategy and resolution of highly complex and unique challenges requiring in-depth evaluation across multiple areas or the enterprise.
• Deliver solutions that are long-term, large-scale and require vision, creativity, innovation, advanced analytical and inductive thinking.
• Coordinate highly complex activities and guidance to others.
• Consult with dependent product partners (including legal, risk, compliance, and control) on digital application capabilities required to meet business growth objectives.
• Ensure efficiency, quality, cost effectiveness of solutions, and pipeline management relating to assigned operations.
• Work independently to make recommendations for support function by providing support and leadership.
• Assist in the planning and execution of a variety of programs and initiatives that may include risk mitigation, efficiency, and customer experience.
• Collaborate and consult with team leaders in developing project plans, policies, and procedures.
• Experience with Agile Scrum methods and Confluence and JIRA tools suite.
• Demonstrate ongoing knowledge and experience of financial services and Banking industry including products, systems, processes, and data.
• Highly developed interpersonal and communication skills with proven ability to engage and influence senior technology and business leaders.
• Prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment.

Required Qualifications:

• 4+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Experience with Financial Services or Fintech industry
• Experience working on an unsecured lending product team
• 3+ year of Agile methodology experience
• Experience creating user stories
• Experience writing acceptance criteria
• Technical Product background
• 4+ years of experience in with Jira, Looker, Tableau, Amplitude, and Confluence
• Excellent verbal, written, and interpersonal communication skills
• Outstanding problem solving and analytical skills with ability to turn findings into strategic imperatives
• 3+ years of experience managing tradeoffs and executing day to day backlog prioritization and refinement; defining release plans aligned to the product strategy and roadmap
• Experience transitioning teams to agile product and portfolio management
• 3+ years of experience working in an Agile environment, managing tradeoffs, and executing day to day backlog prioritization and refinement; defining release plans aligned to the product strategy and roadmap
• 3+ years of experience leading the development and execution of complex digital business plans, programs, and initiatives enterprise-wide while managing risk and ensuring regulatory and policy compliance
• Previous experience enabling new features for merchant experience
• Prior successful work leading scrum teams in a matrixed environment
• Ability to translate and present complex technical data across technical and non-technical group

Job Expectations:

• This position is not eligible for a visa sponsorship.
• Relocation assistance is not available for this position.

Location:
Charlotte, North Carolina
Posting End Date:
6 Aug 2025
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
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