Senior DevOps

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About the role

With little to no guidance, proposing guidelines and carries out the different activities related to the execution of platform development activities by developing automation to enable software development and deployment by implementing CI/CD pipelines, infrastructure as code, configuration as code, etc. 

Assists devops lead in developing POC's to validate ideas.  May assist in leading implementation plans. 

Assist devops team members by providing guidance and code reviews to support development of devops skills in the team. Will guide and support to a level 1 and 2 role.

What you'll do here: 

• Coding: Investigates and fixes complex defects (for multiple smaller functional applications); develops and designs technical solutions for existing products or for enhancements to new/future releases.

• Debugging/Troubleshooting: Performs root cause analysis, interprets the results, and develops action plan and priorities for backlogs (identifying short- and long-term solutions); may lead implementation of plan.

• Requirement Development: Leads development of requirements, understanding impact of architecture on overall solution.

• Design: Leads proof-of-concept for medium to large initiatives; implements prototypes to validate ideas.

• Designs for conformity between deployment environments, scalability, security and flexibility.

• Monitoring/Support: Independently handles and provides additional support in solving software/system monitoring issues and escalations which require complex technical expertise to troubleshoot. 

• Provides input for configuration activities such as alerts, dashboards, etc.

• Reviews critical tickets/incidents for lower levels to ensure accuracy; provides input into monitoring systems and leads resolution process for critical issues that impact multiple applications or groups.

• Assist development teams by providing guidance of observability best practices and implementations.

• Assist in tracking and reporting of costs.

• Deployment: Researches and proposes solutions for automation of deployments.

What you bring to the table: 

• Bachelor's degree in a related field

• 5 to 8 years of experience

• Expertise in AWS and cloud technologies

• Experience in CICD process and tools such as Git, GitHub, Terraform, Jenkins

• Experience in Snowflake and Databricks

• Certifications in AWS, Jenkins, Terraform

• Knowledge of ITSM and SDLC methodologies (Agile, Waterfall, ITIL, SDLC, SCRUM, Kanban).

• A self-starter, who can drive and follow through the initiatives from the beginning to the end.

• For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English speaking colleagues across the country. 

• No Canadian work experience required however must be eligible to work in Canada 

#LI-Hybrid 

What we offer
 

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success

• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

• An extensive flex pension and benefits package, with access to virtual healthcare

• Flexible work arrangements

• Possibility to purchase up to 5 extra days off per year

• An annual wellness account that promotes an active and healthy lifestyle

• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

• Inspiring leaders and colleagues who will lift you up and help you grow

• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.