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Who we are:
Shape a brighter financial future with us.
Together with our members, we’re changing the way people think about and interact with personal finance.
We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
The Role:
We are seeking a skilled and experienced “Senior DevOps Network Engineer” to join our Network Engineering team! In this role, you will design, implement, and operate our growing physical and cloud network infrastructure. The ideal candidate will have a strong background in network technologies, excellent problem-solving abilities, and a passion for ensuring optimal network performance and security, along with knowledge of automation and terraform.
What You’ll Do:
- Develop and Implement Solutions: Design and implement network connectivity between SoFi and partner companies such as Visa, Mastercard, Discover, Federal Reserve, etc.
- Manage and Maintain Network Infrastructure: Configure and manage network devices such as routers, switches, firewalls, and load balancers. Monitor network performance and troubleshoot issues using network monitoring tools. Perform network upgrades and maintenance, including software updates and hardware replacements.
- Technical Problem-Solving: Collaborate with other teams to resolve network-related issues. Provide technical support regarding network connectivity issues. Tackle diverse and complex technical challenges by applying creative problem-solving and sound judgment, considering trade-offs and making principle-based decisions.
- Drive Project Success: Take on increased responsibility for projects that impact multiple teams and stakeholders. Own the resolution of escalations and drive projects to successful outcomes.
- Risk Awareness: Identify potential risks associated with projects and communicate them to management to ensure alignment and implement appropriate mitigation strategies.
- Cross-Functional Collaboration: Build relationships across teams, understand stakeholder needs, and facilitate collaboration to drive consensus and shared success.
- Adapt and Innovate: Embrace a fail-fast approach, iterating quickly to learn, adapt, and drive innovation.
- Continuous Improvement: Identify areas for improvement in existing processes, infrastructure, or tools, and take the initiative to drive change.
- Mentorship and Guidance: Support junior engineers, sharing your knowledge and helping to elevate team-wide technical practices.
What You’ll Need:
- Experience: Bachelor's degree and 5+ years of related experience, or Master's degree and 3+ years of related experience, or PhD with relevant experience, or CCNP and CCDP, or equivalent practical experience.
- Network Infrastructure Knowledge: Strong experience with and deep understanding of networking protocols (TCP/IP, DNS, DHCP, etc.). Cloud (AWS) and physical network best practices and security principles. Experience with network operating systems (e.g., Cisco IOS, PanOS, BigIP). Ability to think strategically about cloud infrastructure and platform design.
- Software Engineering Skills: Proficiency in languages such as Go, Python, or similar along with software design principles and best practices.
- Infrastructure-as-Code: Experience with infrastructure as code (IaC) practices and tools (e.g. Terraform).
- Problem-Solving: Demonstrated ability to solve complex problems, balancing technical trade-offs and business needs.
- Communication and Collaboration: Ability to work cross-functionally, build trust with stakeholders, and facilitate productive discussions across teams.
- Autonomy and Ownership: Proven track record of setting ambitious goals, driving projects with minimal oversight, and relaying progress effectively to management.
- Adaptability: Comfortable with shifting priorities and able to communicate implications and modified timelines to partners. Willingness to participate in a low volume on-call rotation.
Preferred Qualifications:
- Automation: Experience automating infrastructure tasks to increase efficiency and reduce manual effort.
- CI/CD: Experience with CI/CD pipelines and tools such as ArgoCD, Jenkins, or GitLab CI/CD.
- Monitoring: Experience with monitoring and logging tools (e.g. Datadog, Splunk).
- Risk: Experience with security and compliance in cloud environments.
- Mentorship: Experience providing guidance and mentorship to less experienced engineers.
What You Bring to the Team:
- Collaborative Mindset: You thrive in cross-functional environments, building strong relationships, and driving consensus toward shared goals.
- Commitment to Innovation: You’re excited to learn, iterate, and innovate, helping the team solve challenging problems in creative ways.
- Alignment with SoFi’s Values: You demonstrate and promote the core values that drive SoFi’s mission and culture, inspiring others through your work and interactions.
Compensation and Benefits
The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.
To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.The Company hires the best qualified candidate for the job, without regard to protected characteristics.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.New York applicants: Notice of Employee RightsSoFi is committed to embracing diversity. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email [email protected].Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.
Internal Employees
If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.
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