Senior DevOps - AI

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Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About the role

Our growing AI Engineering Team at the Lab is looking for a DevOps – AWS/Cloud.

This role is part of the AI Engineering team supporting AI and Data services on Cloud as well as on-prem infrastructure.

The DevOps will work closely with AI Developers on building solid solution to enable advanced AI capabilities for Data Scientists and will also contribute to day-to-day operation on the infrastructure management, security, monitoring, and alerting.

What you'll do here:

Administrate multiple systems:

• Apply routinely updates especially security patches.

• Respond to incidents, and minimize service interruptions.

• Investigate and fixes complex defects.

• Establish good monitoring and observability on systems health and cost.

Support developers and users:

• Provide support in solving system issues and escalations which require complex technical expertise to troubleshoot.

• Perform root cause analysis, interprets the results, and develops action plan in backlog (identifying short- and long-term solutions).

• Maintain open and efficient communication with developers and users while troubleshooting issues.

• Participate in proof-of-concept for medium to large initiatives

Facilitate development and design of technical solutions:

• Enhance existing products, and propose new/future releases for better security, scalability, flexibility and efficiency.

• Assist development of requirements, understanding impact of architecture on overall solution.

• Assist development teams by providing guidance of operation best practices.

What you bring to the table: 

• Bachelor’s degree in computer science, computer engineering or any combination of equivalent education and experience. 

• 5 to 8 years (senior)

• Must have in this role: Kubernetes administration, Network administration, Unix sysadmin, Terraform, AWS basics (EC2, S3, VPC, Route53, Security, logging), GitLab (especially CICD) or Github actions administration , ELasticSearch & Kibana administration 

• Preferred Experiences: AWS advanced (Lambda, ECS, LB, WAF, Aurora, Sagemaker), Databricks, Airflow, PostgreSQL, VMWare vCenter, Prometheus & Grafana

• A self-starter, who can drive and follow through the initiatives from the beginning to the end.

• Excellent communication skills, spoken and written.

• For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country.

• No Canadian work experience required however must be eligible to work in Canada.

#LI-Hybrid

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.