The Senior Business Analyst supports quality initiatives, analyzes data, facilitates communication between customers and IT, and improves business practices.
City/State
Glen Allen, VAWork Shift
First (Days)Overview:
Sentara is hiring a Senior Business Analyst - Remote!OverviewThis position is responsible for the implementation and support of quality initiatives within assigned areas. Provides subject matter expertise related to quality initiative implementation, reporting and analysis. Is a liaison between internal/external customers and Information Technology for business definition, scope, testing and implementation to ensure quality, efficiency, effectiveness, and customer knowledge to improve business practices. Possesses a high degree of operational knowledge as it relates to customer operations in claims, system administration, expansion business, and member enrollment.
The ideal candidate will be a detail-oriented analyst with strong data and SQL skills to support projects, issue resolution, and business insights. The perfect candidate will extract, analyze, and interpret data from multiple systems to inform operational decisions and drive performance improvements.
The ideal candidate will be a detail-oriented analyst with strong data and SQL skills to support projects, issue resolution, and business insights. The perfect candidate will extract, analyze, and interpret data from multiple systems to inform operational decisions and drive performance improvements.
Strong problem-solving, communication, and collaboration skills are essential. The candidate will play a critical role in project management and implementation.
- Bachelor's Level Degree (Preferred)
- No specific certification or licensure requirements
- Three years of related experience will be in one of the following areas: Operations, IT, or Reporting (Required)
- Contact Center experience (Preferred)
- Experience with data visualization tools such as Power BI or Tableau (Preferred)
- Project Management experience is a plus
- Experience working with data, data analysis, and SQL is highly preferred
Benefits: Caring For Your Family and Your Career
• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
•Pet Insurance
•Legal Resources Plan
•Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.
•Legal Resources Plan
•Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission “to improve health every day,” this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
Top Skills
Power BI
SQL
Tableau
Similar Jobs
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
Manage enterprise client relationships, drive new business opportunities, articulate value propositions, and close sales while collaborating with internal teams.
Top Skills:
Salesforce
Artificial Intelligence • Cloud • Fintech • Professional Services • Software • Analytics • Financial Services
The Enterprise Customer Success Manager will build relationships with customers, drive adoption of Workiva's solutions, and ensure successful implementation and satisfaction, while managing internal team collaborations.
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
The Sr Technology Consultant at Dynatrace delivers services based on the Dynatrace Unified Platform, ensuring client application performance, conducting trainings, maintaining documentation, and aiding in product sales.
Top Skills:
.NetAjaxApplication Performance ManagementAWSAzureDatabase Technologies (OracleDb2DockerDynatrace Unified PlatformGCPJavaJavaScriptKubernetesMs Sql)
What you need to know about the Montreal Tech Scene
With roots dating back to 1642, Montreal is often recognized for its French-inspired architecture and cobblestone streets lined with traditional shops and cafés. But what truly sets the city apart is how it blends its rich tradition with a modern edge, reflected in its evolving skyline and fast-growing tech industry. According to economic promotion agency Montréal International, the city ranks among the top in North America to invest in artificial intelligence, making it le spot idéal for job seekers who want the best of both worlds.
Key Facts About Montreal Tech
- Number of Tech Workers: 255,000+ (2024, Tourisme Montréal)
- Major Tech Employers: SAP, Google, Microsoft, Cisco
- Key Industries: Artificial intelligence, machine learning, cybersecurity, cloud computing, web development
- Funding Landscape: $1.47 billion in venture capital funding in 2024 (BetaKit)
- Notable Investors: CIBC Innovation Banking, BDC Capital, Investissement Québec, Fonds de solidarité FTQ
- Research Centers and Universities: McGill University, Université de Montréal, Concordia University, Mila Quebec, ÉTS Montréal
