Designs and maintains scalable backend services and APIs, develops customer-driven features, resolves complex production issues, and improves system performance, reliability, and scalability. The role contributes to architecture, cloud solutions, databases, high-volume data processing, CI/CD, testing, and Agile practices while collaborating with Product, Sales, Engineering, Customer Success, and customers.
Description
The company is hiring a Senior Backend Engineer to join its Customer Focus Group (CFG) — a technical team that connects engineering with the commercial side of the product.
CFG team members work across development, architecture, product, and customer-facing activities. The role involves understanding customer needs, translating them into product improvements, building new features, and solving urgent technical challenges.
We’re looking for a strong backend engineer who can combine deep technical expertise with a broader product and customer perspective. The role has a strong focus on infrastructure, performance, scalability, and customer satisfaction.
Responsibilities
- Design, build, and maintain scalable backend services and APIs
- Develop new features based on customer and product requirements
- Work closely with customers to understand their needs and translate them into technical solutions
- Investigate and resolve complex technical and production issues
- Improve system performance, reliability, and scalability
- Contribute to backend architecture and technical decision-making
- Work with SQL and NoSQL databases and support high-volume data processing
- Build and maintain cloud-based solutions using AWS, Azure, or GCP
- Collaborate with Product, Engineering, Sales, and Customer Success teams
- Participate in code reviews, testing, CI/CD, and Agile development processes
- Take ownership of features from design and development through deployment and support
- Help improve the overall customer experience and product quality
- Strong understanding of backend architecture, including microservices, API design, and design patterns
- Proficiency in Node.js / TypeScript or another relevant backend language
- Experience with SQL and NoSQL databases
- Experience building and scaling systems for high-volume data processing
- Hands-on experience with AWS, Azure, or GCP
- Familiarity with cloud services such as serverless computing and managed databases
- 5+ years of backend development experience, preferably with customer-focused products
- Strong problem-solving skills and experience building performant, scalable solutions
- Experience with Agile development and CI/CD pipelines
- Excellent communication and collaboration skills, including working with globally distributed teams
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With roots dating back to 1642, Montreal is often recognized for its French-inspired architecture and cobblestone streets lined with traditional shops and cafés. But what truly sets the city apart is how it blends its rich tradition with a modern edge, reflected in its evolving skyline and fast-growing tech industry. According to economic promotion agency Montréal International, the city ranks among the top in North America to invest in artificial intelligence, making it le spot idéal for job seekers who want the best of both worlds.
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