Senior Business Continuity Advisor

As a senior business continuity advisor, you play a key role in implementing, monitoring and continually improving the business continuity plan (BCP) for business units, in keeping with the frameworks for the second line of defence. Your mission: Ensure resilience of critical processes are resilient and guarantee recovery capacity in the event of a major disruption. You support the Business Services Executive Division by helping teams integrate continuity practices into their operations. You steer complex, high-value-added initiatives in a changing environment. You serve as an expert advisor to multiple stakeholders, promoting an integrated and collaborative approach to operational resilience. You lead multiple business continuity stakeholders.  You're known for your energy and ability to quickly identify challenges and set priorities when an unforeseen situation arises. More specifically, you will be required to:

• Advise and support collaborators in prioritizing, planning and monitoring continuity-related activities, taking into account operational realities, business issues and regulatory requirements. 

• Conduct business impact analyses (BIAs) to identify critical processes, interdependencies and interruption tolerance thresholds, and analyze completion and update rates. 

• Define, document, update and maintain business continuity plans (BCPs), including robust fallback solutions (Plan Bs), adapted to specific situations and in line with best practices. 

• Promote a cross-sector approach by working closely with business units, support teams (IT, HR, security, etc.) and division coordinators to ensure operational resilience is integrated and well-aligned. 

• Contribute to operational risk analyses and major modernization projects (such as digital transformation, automation, and tech migration), by integrating continuity requirements starting at the design phase. 

• Make strategic recommendations to strengthen our resilience and improve the organization’s capacity to deal with disruptions. 

• Plan, coordinate and analyze simulation exercises, including failure scenarios and Plan B testing, identifying gaps and proposing concrete corrective actions. 

• Identify and analyze complex problems, both in terms of incidents and strategic files or projects, and develop operational tools (severity thresholds, escalation matrix, incident playbooks). 

• Compile, analyze and report statistical data and trends related to compliance with service levels and operational efficiency. 

• Document continuity activities, produce required deliverables, ensure rigorous traceability and support internal and external audits. 

• Communicate the vision for continuous improvement of processes, identify performance drivers and help establish and monitor key indicators (KPIs). 

What we offer*

• Competitive salary and annual bonus

• 4 weeks of flexible vacation starting in the first year

• Defined benefit pension plan that provides predictable, stable income throughout retirement

• Group insurance including telemedicine

• Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

What you bring to the table

• Bachelor's degree in a related field

• A minimum of six years of relevant experience

• Please note that other combinations of qualifications and relevant experience may be considered

• Knowledge of French is required

• Knowledge of banking operations

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At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

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