Senior Advisor, Internal Communications

At Fairstone, our culture is built on strong values and leadership principles that define the expectations we have for working together and with our customers. We help Canadians find the right solution to meet their needs with a variety of products and services. Our values and principles guide the actions we take to ensure our customers get the best experience possible.

Be part of our talented and growing team!

Are you passionate about communications and their influence on people?

Are you motivated by a fast-paced environment that offers continuous collaboration opportunities?

Are you an effective storyteller who can distill complex ideas into compelling and engaging messages?

We are currently looking for a Senior Advisor, Internal Communications to join our team reporting to the Senior Manager, Internal Communications.

As a Senior Advisor, Internal Communications, you will be responsible for creating and executing strategies that support the organization's goals and, ultimately, propel employee engagement

"Be a part of our inclusive workplace where diverse perspectives drive innovation and excellence."

WHY JOIN US?

BECAUSE WE ARE PROUD TO BE One of Montreal's Top Employers for 2025 for the fifth consecutive year by the editors of Canada's Top 100 Employers.

WE OFFER:

• Work-Life Balance: Our 37.5-hour workweek and hybrid model (3 days in-office) promote a healthy balance.
• Wellness: Tailored well-being solutions available 24/7.
• Time Off: Minimum 15 paid vacations, 6 wellness days, with federal holidays.
• Community Support: Paid Volunteer Day to give back to your community.
• Retirement Planning: Employee and employer contribution pension plan, plus the Fairstone Retirement Savings Plan
• Development: Access to Fairstone Academy for comprehensive training and skill development.
• Employee discounts: Exclusive access to discounted products and services, including car insurance, hotels, attractions, movies, gym memberships, and more.

WHAT WILL YOU WORK ON?

• Act as an expert and point of reference to provide best-in-class internal communications assistance for various business units, levels of stakeholders and internal clients.
• Demonstrate leadership and proactivity in developing inspiring and persuasive key messages for various audiences in complex business environments and deploy strategies and tactics for cascading coherent information to the right audiences at the right times.
• Lead the development, coordination and execution of communication projects, plans, and activities that drive business priorities and program objectives.
• Prepare operational and strategic messages, toolkits, remarks, talking points, PowerPoint presentations, briefings, and other materials supporting significant internal change activities and events.
• Develop written and visual content, ensuring clarity and consistency, and making effective use of communication channels to reach and engage audiences.
• Manage, update, and improve internal communications channels and platforms, including the company intranet and other traditional and digital communications tools.
• Build and maintain strong networks with stakeholders with the ability to influence and negotiate collaboratively to drive a desired outcome favourable to business interests.
• Guide communication deliverables focused on the user experience, drawing on in-depth knowledge of communication best practices.
• Participate in administrative and planning tasks, including analytics and reporting activities.
• Collaborate on ad hoc projects and other communications activities as needed.

WHO ARE WE LOOKING FOR

• Minimum 5+ years of progressive experience in internal communications and a corporate environment.
• University degree in communications, journalism, or a related discipline.
• Bilingual proficiency required to service client groups across Canada: 95% of responsibilities are performed in English, including writing in various styles and formats; high-level French proficiency is essential for accurate bilingual communication and documentation. English fluency at C1–C2 level is required.
• Meticulous writer, editor, and communicator with superior command of written English.
• Experience leading and implementing internal communications for cross-functional and organization-wide change projects.
• Proven ability to manage projects, with strong time management, organization, and prioritization capabilities to meet deadlines.
• Logical approach and exceptional attention to detail to simplify key messages and provide accurate information for target audiences.
• Experience in intranet content management and development using a SharePoint-based platform, as well as internal social media and collaborative tools.
• Keen interest in innovation and creativity, of which the ability to develop new approaches to communications.
• Proficient in designing visuals (image assets, renderings, pictures, etc.) Video editing is an asset.
• Comfortable working under pressure in a dynamic, multidisciplinary, and multitasking environment with tight timelines.
• A self-starter with a demonstrated ability to work effectively in a team environment and independently.
• Able to nurture strong interpersonal relationships founded on trust and collaboration.
• Strong work ethics (integrity, dependability, accountability) and good judgment (strict observance of confidentiality).
• Financial industry experience, an asset.

WE ARE PROUD TO BE RECOGNIZED AS Great Place to Work® Canada for 2025 and
Montreal's Top Employers 2025 by Canada’s Top 100 Employers!

Learn more: https://www.fairstone.ca/en/about/canadian-lender

Follow us on LinkedIn: https://www.linkedin.com/company/fairstone/mycompany/