Senior Account Director

The Dynata Senior Director role exists to drive profitable and sustainable business growth for our most important clients so that the clients would not consider taking their business elsewhere.  We adopt a strategic and disciplined approach to managing accounts and set and follow a fruitful long-term account strategy that is measurable and can be used to track the success of the portfolio. We are the expert on the client and know what they need before they do.

RESPONSIBILITIES

• Lead Dynata’s Canadian region and manage the Account to 3% growth YoY

• Master Dynata products, services, pricing, and how to apply these to satisfy client needs and fulfill project requirements

• Prospect and discover new key Individuals in the account and build new relationships in your book of business 

• Be in person with the customer 5 a week/20 meetings per month on average

• Manage assigned accounts, utilizes knowledge to support the customer with Dynata products

• Seek competitive insights and intelligence to inform the company of challenges and opportunities in the marketplace

• Conducts discovery calls with decision makers and influencers

• Partners with internal stakeholders to achieve successful client interactions and project outcomes

• Work closely with Sales leadership to ensure account strategy is aligned with company goals and objectives

• Be willing to travel 50%-70% of the time

SKILLS AND ATTRIBUTES

• Strong Prospecting and Closing skills

• Strong Client Relationship building skills

• Strong Market Research Industry Knowledge

• Ability to forecast within a 3% margin of committed revenue

• Ability to quickly build and manage a pipeline

• Excellent communication skills (both verbal and written)

• Expert at discovery and understands the client’s needs beyond the details of a quote and leverages knowledge to uncover additional needs we can meet.

• Strong Strategic Thinking Skills

• Expert Proficiency in Microsoft Office Word, Excel, and PowerPoint

EDUCATION AND EXPERIENCE

• 5+ years of closing experience and/or Account Management experience with a Revenue Objective

• 3+ years of Market Research experience in Sales or at a Market Research Agency

• Demonstrated experience of exceeding quota year over year

• Experience working with a CRM (e.g., salesforce or BOS), and web conferencing software (GoToMeeting or WebEx)

Dynata is the leading digital data collection provider, and it powers market research insights; we enable companies to listen to and interact with the world’s consumers and business professionals through online panels as well as mobile, digital, and social media technologies. It’s an exciting time to come aboard Dynata!

At Dynata, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. Dynata welcomes and encourages applications from people with disabilities. We are committed to an inclusive work culture for all our employees. Accommodations by request can be made for all aspects of the selection process.

Dynata is also an affirmative action employer OE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity