Salesforce Solution Consultant

Terrific opportunity for a Salesforce subject matter expert to take on a functional leadership role within Verndale! 
The Solution Consultant will drive solution architecture in sales pursuits, be a trusted client advisor and ensure consistent delivery for clients in the Salesforce space. The Solution Consultant serves as a subject matter expert in a skill and/or solution and is responsible for client delivery, proposals, new business opportunities, and knowledge management. The Solution Consultant works closely with clients to facilitate business process analysis sessions, understand and document requirements and enable the authoring/development of quality solutions that meet those requirements. 
Responsibilities

• Guide clients through the implementation of Salesforce solutions 
• Serves as the technical leader for Salesforce projects onsite at client locations 
• Translates business requirements into well-architected solutions that best leverage the Salesforce platforms and products 
• Provide detailed level of effort estimates for proposed solutions. Articulate the benefits and risks to a solution’s feasibility and functionality 
• Design elegant, innovative Salesforce solutions involving configuration of Salesforce and Managed Packages, creation and refinement of complex data models, external integration, business process automation, and other custom functionality 
• Draft custom development specifications and manage the delivery and testing of the functionality by Development resource 
• Provide hands-on, expert-level technical assistance to developers 
• Design and manage the execution of test plans to ensure a quality solution is delivered 
• Follow and understand new Salesforce product and technical capabilities resulting from product releases and acquisitions 
• Provide expertise during sales efforts to estimate the technical level of effort  
• Participate in marketing events (e.g. sales meetings) 
• Collaboration with Project Manager to facilitate stakeholder expectations, identify project issues, risks and present alternatives to alleviate or resolve those issues 

Qualifications 

• 7+ years of CRM process design and implementation experience
• Hands -on experience with Salesforce Field Service Lightning (FSL) is strongly preferred
• Proven aility to configure, optimize, and support field service workflows using FSL tools  
• Minimum 3 years of Salesforce platform experience 
• Proven ability to design and optimize business processes and consider integrations across disparate systems 
• Excellent client-facing written and oral communications skills  
• Active Salesforce certifications or ability to achieve relevant certifications upon hire 
• Knowledge of tools/applications such as Excel, Data Loader used for analysis and processing data 
• Exposure to enterprise integration tools and extract, transformation, and load (ETL) tools 

1. We are a rapidly growing company that is just as entrepreneurial today as when we were founded in 1998.
2. We are relentlessly curious and enthusiastically solve our clients’ complex business problems through technology, data, and design.
3. We foster a culture that enables every person in the organization to do the best work of their career.
4. We offer regular training and professional development to move careers forward.
5. Client and employee satisfaction are our two most important business metrics.
6. We celebrate and champion diversity, equity, and inclusion.
7. We offer generous paid company holidays, vacation, and paid sick time to every employee starting on day one.
8. We provide top-of-the-line benefits including health, dental, vision, 401K, LTD, STD, Life Insurance, EAP, HRA and more.
9. We support a healthy work/life balance.
10. We are fully remote enabled and embrace the evolving definition of the workplace.

Verndale is a digital experience agency. purpose-built to help marketing and technology leaders connect the dots of the consumer journey. From our offices in Boston, Los Angeles, Montreal, and Quito, we design and develop digital experiences and enable marketing technologies that bring brands and their customers together.
We know that in order to do great work, you have to make work great. Verndale is committed to always being a company that celebrates diversity, equality and inclusion. We strive to recruit and retain people who are committed to creating the climate of respect that is essential for individual and company success. Verndale's services are built around a core methodology that encompasses Growth Strategy, Experience Design, Technology Enablement, and Experience Optimization.
Learn more about Verndale at http://www.verndale.com