Sales Support

We begin with dreams. Dreams drive our motivation. Dreams are our future. The world's dreams, people's dreams, our dreams. Our passion creates ideas that make dreams come alive. Technology and products that were only dreams become reality.

All for dreams. Dreams challenge and the Nidec-Group will continue to meet the challenge. For the world's and people's tomorrows; the world's first, the world's best technologies and products; we will continue our part in creating a better society.

Job Summary

Job Description

The Sales Support Representative will collaborate directly with the Sales Operations & Support team and assist with managing the service-related needs of customers. This position will work to address and correct product pricing issues
Responsibilities:
Develop, implement, and execute a strategy to address and correct price issues
Answer customer and sales inquiries in a timely and professional manner
Assist sales in relations and support to specified customers
Understand product assortment, technical qualities of product, and pricing
Provide superior Sales Operations & Support utilizing a highly professional and courteous manner
Foster and maintain strong relationships with Sales
Work closely with internal departments: systems, warehouse, compliance, supply chain and receivables to fulfill customer requirements within scope of company abilities
Assist with customer orders
Skills and Abilities:
High School Diploma
3+ years of experience

Salary range $20-$25 an hour

Additional Job Details

Support & Production – S2
Organizational Impact
• Works to deliver on day-to-day objectives with moderate impact on achievement of results for the team
• Work consists of tasks that are typically routine, with some deviation from standard practice
• Works under moderate supervision for routine tasks
• May seek advice of more senior employees in the same team
Communication & Influence
• Communicates with contacts typically within the team on matters that involve obtaining or providing information requiring some explanation or interpretation in order to reach agreement
Innovation & Complexity
• Checks and makes minor adjustments to work methods to solve problems that are routine and typically exist in current work processes and systems
• May be required to highlight areas of concerns/problems to supervisor in own team
• Daily challenges are generally routine, but may require interpretation of procedures or policies to resolve problems
Leadership & Talent Management
• May provide guidance or assistance to new or entry-level employees
Knowledge & Experience
• Requires basic job knowledge of systems and procedures obtained through prior work experience or education
• Requires a minimum of 3 years of experience. May require vocational or technical education

Equal Employment Opportunity and Affirmative Action at Nidec
Nidec is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants receive consideration for employment without regard to their age, gender, gender identity, sexual orientation, race, color, genetic information, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by law. For more information regarding your (EEO) rights as an applicant, please visit the following website: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf

No Soliciting

Nidec will not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to Nidec job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers. Pre-approval from the Nidec Talent Acquisition team is required before any external candidate can be submitted and such candidate must be submitted to the Nidec Talent Acquisition team.