Sales Support Administrator

Your professional transformation starts here

Are you full of great ideas? Do you dream of building a greener future as part of a company that values your skills and opinions? Are you looking for a flexible employer that will give you the opportunity to grow within the company?

This job is for you!

Sanimax is looking for a bilingual, detail-oriented and, customer-focused Sales Support Administrator to join our team in our Montreal offices!

What We Offer

• Competitive salary and permanent, full-time employment

• Monday to Friday daytime schedule

• Primarily remote work with one in-office day weekly, following successful training.

• Comprehensive benefits package, including medical, dental, and life insurance

• Group RRSP and pension plan with employer contributions

• Access to telemedicine services and an Employee Assistance Program

• On-site Gym accessible 24/7

Key Responsibilities

• Maintain and update master files as well as customer data in the ERP system, ensuring their accuracy.

• Create and validate new accounts in the ERP system for the sales and customer service teams (Ontario and Montreal), completing all mandatory fields and following procedures and contracts.

• Coordinate price updates and account management, and validate account opening requests from customer service.

• Prepare, update, and send reports for representatives, managers, and key clients (monthly reports, volume reports, signing bonuses), and ensure follow-up.

• Provide data analysis support to the sales and procurement teams, including preparing reports.

• Manage customer tickets via Zendesk and collaborate with other departments as needed.

• Perform any other related tasks to support the team.

Qualifications & Skills

• High school diploma required; post-secondary education is an asset

• Minimum 2 years of experience in customer service or sales support

• Bilingual – fluent in French and English (spoken and written)

• Proficient with Microsoft Office and general computer systems

• Excellent verbal and written communication skills

• Strong multitasking, organizational, and problem-solving abilities

• Sense of urgency and the ability to work independently or in a team setting

Give meaning to your career and help us make a difference: become a transformation champion!

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Thank you for your interest in joining our team. Please note that we will only contact those whose applications are being considered.

At Sanimax, we see strength in diversity, and we are proud to be an equal opportunity employer