Sales Operations Analyst

Job Description Summary

Location: Montreal, #LI-Hybrid
Novartis is unable to offer relocation support for this role; please only apply if this location is accessible for you.
About the role:
We are seeking a detail-oriented and analytical Sales Operations Analyst to join our Commercial Effectiveness team. This role is critical in supporting our sales organization through data-driven insights, operational efficiencies, and performance optimization. The analyst will collaborate closely with cross-functional teams to drive excellence in sales operations and execution.
This role sits within the Sales Operations Team and reports to the Sales Operations Lead.
Permanent position

Job Description

Key Responsibilities:

• Data gathering and analysis: Collect and compile relevant data from various sources linked to Sales Operations, ensuring accuracy and completeness

• Data Analysis: Perform data analysis for regular and ad-hoc reports

• Insight Generation: Collaborate with Sales Operations Managers to extract meaningful insights including trends, opportunities, and areas for improvement

• Data Visualization: Create visually appealing presentations or interactive dashboards to effectively communicate insights to non-technical stakeholders

• Data Quality and Completeness: Perform regular data quality reviews and address any issues related to completeness, accuracy, and consistency

• Sales Operations Support: Collaborate with Sales Operations Managers and other stakeholders on initiatives and tasks that require analytical expertise, including but not limited to goal setting, incentive compensation, territory design, territory alignment and field force sizing

• Process optimization: Identifying inefficiencies & bottlenecks, and recommend improvements

Essential Requirements:

• Bachelor’s degree in business, finance, economics, computer science or a related field

• 2+ years of experience in sales operations, commercial analytics, or a similar role, preferably in the pharmaceutical or healthcare industry

• Experience with data visualization tools such as Tableau and PowerBI, to create compelling visual representations of data

• Experience working with CRM systems (e.g., Salesforce, Veeva CRM) and database management

• Strong analytical and critical thinking skills, with the ability to interpret complex datasets and provide actionable insights.

Desirable Requirements:

• Experience with IQVIA datasets (e.g. TSA, Xponent, GPM, Compuscript)

• Bilingual (French/English)

Skills Desired

Advertising Campaigns, Alteryx, Analytical Thinking, Brand Awareness, Business Networking, Curiosity, Digital Marketing, Email Marketing, Marketing Communications, Marketing Plans, Marketing Strategy, Media Campaigns, Process Documentation, Strategic Marketing