Sales Administration Coordinator

Sales Administration Coordinator

Are you ready to develop the future of retail? 

As the world’s leader in IoT and data technologies for commerce, our mission is to help retailers and brands use digitalization to become more efficient, more intelligent, and more sustainable—and in doing so, enable more positive commerce. 

VusionGroup  is a fast-growing, fast-paced retail tech company. We believe that by thinking big and working together as one team—agile thinkers, tech makers, and change agents—we can build the largest retail IoT platform in the world.  

We build. We create impact. 

As a Sales Administration Coordinator you will ensure excellent service standards, respond efficiently to client inquiries, and maintain high customer satisfaction.

• Review and process sales orders while ensuring deliveries in compliance with the sales administration process;
• Maintaining and updating sales and customer records.
• Issuing sales transaction invoices.
• Checking data accuracy in orders and invoice
• Follow-up of customer payments;
• Collecting the necessary information to respond quickly to e-mails and customer/distributor requests;
• Provide accurate order status within an appropriate timeframe;
• Collaboration and interaction with the accounting and logistics departments
• Ensure the proper implementation of our sales policy.
• Maintain and update sales and customer records in the system

Qualifications we’re looking for.  

• Experience: 
  • Proven work experience as a Sales Administrator or Sales Support Agent.
  • Hands on experience with SAP and MS Office (MS Excel in particular).
• Skills: 
  • Excellent organizational and multitasking skills.
  • Client centric approach and result orientation.
• Abilities: 
  • Understanding of sales performance metrics.
  • A team player with high level of dedication.
  • Ability to work under strict deadline.
  • Ability to multi-task and work independently.
  • Languages: English and French mandatory and 3rd languages appreciated.
• Education:
  • Bachelor’s degree in relevant field.

We innovate. We help communities thrive. 

VusionGroup has an international presence in 19 countries. In joining us, you’ll be part of a globally distributed team of intellectually curious, committed, and collaborative co-workers.  

The work is fast paced, challenging, and ambitious. Here, you will feel valued for your contributions as we reinvent modern commerce—together.  

VusionGroup is a place where people feel safe, happy, and respected. We offer programs and benefits to support you in whatever comes next in your life, including: 

• Generous paid time off (PTO): 35 days PTO to enable work/life integration and promotes a culture of trust.
• Health & Wellness: Eligibility for benefits starting day one, plus retirement savings plans.
• Financial future: While retirement savings plans vary by country, we help you plan for your future.
• Family-First Support: Navigate family challenges with our assistance, securing time for both your loved ones and self-care.
• Hybrid work: Find your balance with two days working from home, three days in the office, plus the freedom to work anywhere for up to two weeks a year.
• Time off to volunteer and give back to your community.
• Career Growth: E-learning opportunities and workshops, and global mobility potential  
• Commute benefits: up to $100/month per employee for commuting expenses.
• Philanthropy: Our company matches employee donations up to $500 per year for causes close to your heart. 

All your information will be kept confidential according to EEO guidelines.