SaaS Implementation Project Manager

Responsibilities:

• Lead the end-to-end lifecycle of multiple customer implementation projects.
• Create and manage detailed project plans covering scope, timelines, resource assignments, and budgets.
• Establish trusted relationships with customer stakeholders to align on goals and expectations.
• Manage ongoing communications and status reporting, ensuring transparency.
• Identify and mitigate project risks using structured approaches.
• Maintain documentation such as risk logs, change control records, and lessons learned.

Requirements:

• 3-4  years of project management experience in SaaS implementations, professional services, or enterprise software deployments.
• Bachelor's degree in Business, Information Technology, Engineering, related field, or equivalent practical experience
• Ability to understand SaaS solutions, data integration concepts, and enterprise IT environments.
• Excellent communication, stakeholder management, and leadership skills with a strong ability to influence and drive collaboration.
• Strong analytical and decision-making abilities with a proactive approach to identifying and mitigating project risks.

Nice to Have:

• Experience with incentive compensation management (ICM), sales performance management (SPM), payroll systems, or related financial software.
• PMP Certification or CAPM certification

Benefits

• (US-ONLY) 100% of medical, dental, and vision covered including 75% for dependents
• Flexible vacation days and quarterly mental health days so you can recharge
• Enjoy a one-time expense on your 1-year work anniversary (to use for travel, home furnishings, fancy meal)
• Annual stipends for professional development and caretaking 
• (US-ONLY) 401k plan to participate in and save towards the future
• Newest Apple products to help you do your best work
• Employee Resource Groups (ERGs) to support and celebrate the shared identities and life experiences of communities within CaptivateIQ. ERGs directly support our company-wide DEI goals as a space for developing and retaining diverse talent

Notice for Prospective Candidates

• Only emails from @captivateiq.com should be trusted.
• We are aware of active recruitment scams using the CaptivateIQ name, in which individuals pose as our recruiters and post fake remote job openings and make fake job offers on the Internet. Please note, we will never do the following:
• Attempt to correspond with a candidate using a free web-based account, such as an email address that ends in @gmail.com, @yahoo.com, @hotmail.com, etc. 
• Make an offer of employment without conducting multiple rounds of interviews face-to-face using secure video-conferencing technology.
• Ask candidates to cash checks to buy equipment on behalf of CaptivateIQ.
• Ask candidates to make a payment in order to be considered for a position.
• Make early requests for candidates' personal information such as date of birth, passport details, credit card numbers, bank details and social security number, etc.
• Please note that we’ll only ask for more sensitive personal information in connection with background checks after an offer is made.