RQ00694 - Technical Writer - Senior

The Technical Writer will create professional technical project documentation, including the development of project documents incorporating business and technical information provided by subject matter experts.

Must haves:

• A minimum of seven (7) years of experience in development of high-quality technical project documents.
  
• Demonstrated ability to capture complex technical input from architects and developers and translate it into clear, structured, and user-friendly documentation for a technical audience.
  
• Excellent verbal and written communication skills, with proven ability to collaborate effectively with technical teams and stakeholders.
  

Responsibilities:

• Translate complex technical requirements into clear, structured, and professionally written project documents 
  
• Collaborate closely with subject matter experts (SMEs) to gather domain knowledge and technical content 
  
• Synthesize SME input into comprehensive, project documentation 
  
• Ensure documentation accurately reflects business needs and evaluation criteria 
  
• Drive accuracy, completeness, and quality of project documents 
  
• Ensure timely and efficient completion of project documentation 
  
• Contribute to advancing organizational digital transformation objectives
  

Desired Skills:

• Strong technical writing and documentation skills. 
  
• Ability to translate complex technical concepts into clear, structured, business-friendly language 
  
• Experience collaborating with SMEs and cross-functional teams 
  
• Excellent synthesis and analytical skills to consolidate diverse inputs into cohesive documentation 
  
• Knowledge of industry standards and best practices relevant to technology and procurement 
  
• Attention to detail and commitment to accuracy and completeness 
  
• Strong organizational and time management skills to manage multiple deliverables 
  
• Ability to align documentation with business requirements and evaluation criteria 
  
• Effective communication and stakeholder engagement skills 
  
• Critical thinking and problem-solving skills to identify gaps or inconsistencies in requirements 
  
• Ability to produce high-quality deliverables under tight timelines 
  
• Proficiency with documentation tools (e.g., MS Word, SharePoint, collaboration platforms)
  

Required Skills:

• Proven technical writing capability, particularly for structured, formal documents 
  
• Strong ability to interpret and translate complex technical requirements into clear written content 
  
• Experience working with SMEs to extract and validate technical information 
  
• Analytical skills to synthesize inputs into accurate, cohesive deliverables 
  
• Strong attention to detail to ensure accuracy, consistency, and completeness 
  
• Clear written and verbal communication skills 
  
• Ability to manage multiple deliverables and meet deadlines 
  
• Experience with a wide range of technical writing methods, tools and techniques and knowledge of industry standards and best practices
  
• Proficiency with standard documentation and collaboration tools (e.g., Microsoft Office, SharePoint)
  
• Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards 
  

Required Experience / Evaluation Criteria:

• Core Technical Writing Capability: 40 Points
  • Demonstrated experience producing structured, professional documentation
    
  • Ability to translate complex technical requirements into clear, business-aligned language
    
• Analysis & Content Development: 20 Points
  • Ability to synthesize inputs from multiple SMEs into cohesive documentation 
    
  • Strong analytical skills to identify gaps, inconsistencies, and ensure completeness
    
• Collaboration & Communication: 20 Points
  • Experience working with SMEs and cross-functional stakeholders 
    
  • Strong written and verbal communication skills for effective engagement
    
• Delivery & Execution: 20 Points
  • Strong organization and time management skills 
    
  • Ability to deliver accurate, high-quality work within deadlines
    

Deliverables Include (Deliverables resource is responsible for):

• Project Documents
  
  • Complete, structured, and professional technical project documentation 
    
• Requirements Documentation
  
  • Consolidated, validated technical and business requirements from SMEs
    
• Requirements Traceability
  
  • Mapping of business needs to technical requirements and project documentation.
    

• A minimum of seven (7) years of experience in development of high-quality technical project documents. 
  
• Demonstrated ability to capture complex technical input from architects and developers and translate it into clear, structured, and user-friendly documentation for a technical audience. 
  
• Excellent verbal and written communication skills, with proven ability to collaborate effectively with technical teams and stakeholders.