The Project Quality Manager ensures compliance with project management processes, promotes quality assurance, and manages customer relations for contract commitments.
Job Description SummaryNous recherchons un Responsable Qualité Projet pour l’entité Hydroélectrique Amérique du Nord de GE Vernova. Dans ce rôle, le responsable qualité projet est le premier point de contact et la référence en matière de gestion de la qualité au sein d’une équipe projet. Il/elle assure le respect de toutes les exigences du processus de gestion de projet et des normes de GE Vernova. Il/elle favorise l’assurance qualité dans tous les domaines d’exécution et fonctions et s’assure du respect des engagements contractuels envers nos clients.
We are looking for a Project Quality Manager for GE Vernova’s Hydro North America entity. In this role, the Project Quality Manager is the primary point of contact and the key reference for quality management within a project team. He/She ensures compliance with all project management process requirements and GE Vernova standards. He/She promotes quality assurance across all execution areas and functions and ensures that contractual commitments to our customers are fulfilled.Job DescriptionPrincipales responsabilitésAdditional Information
We are looking for a Project Quality Manager for GE Vernova’s Hydro North America entity. In this role, the Project Quality Manager is the primary point of contact and the key reference for quality management within a project team. He/She ensures compliance with all project management process requirements and GE Vernova standards. He/She promotes quality assurance across all execution areas and functions and ensures that contractual commitments to our customers are fulfilled.Job DescriptionPrincipales responsabilités
- Analyser et fournir les exigences du contrat relatives à la qualité à l'équipe de projet et soutenir les réunions de lancement des fonctions pour garantir que toutes les exigences spécifiques au contrat sont transmises à toutes les parties prenantes.
- Consolider les leçons apprises des projets précédents afin de les rendre exploitables pour prévenir les problèmes. Définir avec le directeur de projet la stratégie d'assurance qualité et d'identification des risques du projet.
- Produire le plan qualité du projet et les plans d’inspection et d’essai en collaboration avec les autres fonctions. Communiquer et s’assurer de l'application par les membres de l’équipe projet.
- Préparer et coordonner les inspections de qualité avec le client et de la chaîne d'approvisionnement conformément au plan d’inspection et d’essai.
- Gérer la préparation et la livraison du recueil de dossiers qualité des composantes avant livraison en garantissant la conformité aux exigences du client.
- Surveiller périodiquement les performances des processus du projet (Couts de non-qualité, non-conformités produits, livraison en temps, satisfaction client)
- Coordonner les enquêtes de satisfaction client en veillant à ce que nous recevions des réponses périodiques du client et à les traiter en conséquence.
- Gérer les rapports de non-conformité.
- Supporter le Directeur de Projet pour l'analyse et la gestion des coûts de non-qualité, le processus de réclamation associé, les actions curatives et de confinement, correctives et préventives associées.
- Soutenir l’équipe chantier pour la préparation de la documentation qualité et s’assurer que le contrôle qualité est fait conformément aux exigences du client.
- Baccalauréat d'une université ou d'un collège accrédité en génie avec un minimum de 5 ans d'expérience pertinente
- Bonne connaissance des principes et outils de gestion de la qualité
- Expérience pertinente en gestion de projets.
- Expérience en gestion de la relation client.
- Maîtrise du français et de l'anglais
- Capacité à voyager occasionnellement au Canada et en Amérique du Nord.
- Expérience dans l'industrie hydroélectrique.
- Membre d'un permis d'exercice d'une profession canadienne d'ingénieur
- Certification en gestion de projet
- Leadership, proactivité, sens de l'urgence, autonomie ; capacité d'interagir avec les fonctions.
- Solides compétences en matière d'analyse et de pensée critique ; Solides compétences en communication.
- Gérer une activité multitâche dans un environnement multiculturel et global.
- Un état d'esprit d'amélioration continue.
Main responsibilities
- Analyze and communicate the contract requirements related to quality to the project team, and support functional kick-off meetings to ensure all contract-specific requirements are passed on to all stakeholders.
- Consolidate lessons learned from previous projects and make them actionable to prevent issues. Define, together with the Project Manager, the project quality assurance and risk identification strategy.
- Prepare the project quality plan and the inspection and test plans in collaboration with other functions. Communicate them and ensure they are implemented by the project team members.
- Prepare and coordinate quality inspections with the customer and the supply chain in accordance with the inspection and test plan.
- Manage the preparation and delivery of the quality records/data book for components prior to delivery, ensuring compliance with customer requirements.
- Periodically monitor project process performance (cost of poor quality, product non-conformities, on-time delivery, customer satisfaction).
- Coordinate customer satisfaction surveys, ensuring we receive periodic feedback from the customer and that it is processed accordingly.
- Manage non-conformance reports.
- Support the Project Manager in the analysis and management of cost of poor quality, the associated claims process, and the related containment, corrective, and preventive actions.
- Support the site team in preparing quality documentation and ensure that quality control is performed in accordance with customer requirements.
Required qualifications
- Bachelor’s degree in Engineering from an accredited university or college with a minimum of 5 years of relevant experience.
- Good knowledge of quality management principles and tools.
- Relevant experience in project management.
- Experience in customer relationship management.
- Proficiency in French and English.
- Ability to travel occasionally within Canada and North America.
Desired qualifications/characteristics
- Experience in the hydropower industry.
- Licensed member of a Canadian engineering professional association.
- Project management certification.
- Leadership, proactivity, sense of urgency, autonomy; ability to interact effectively with different functions.
- Strong analytical and critical thinking skills; strong communication skills.
- Ability to manage multiple tasks in a multicultural and global environment.
- Continuous improvement mindset.
Relocation Assistance Provided: No
Top Skills
Project Management Tools
Quality Management Principles
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