Quality Engineer Manager

At BuildOps, we’re building a groundbreaking software solution, purpose-built to support today’s commercial contractors. From helping our customers manage their service department all the way to project management, we’re breaking the mold and building a team that invests in our mission statement. We love driven, self-motivated folks experienced in tech start-ups and thrive in fast-paced environments. Could you be our next hire?

BuildOps is seeking a skilled Quality Engineering Manager to oversee a team of QE Leads and SDETs, driving execution of the Product Roadmap, coaching the team to deepen their technical expertise and engagement across the SDLC, and partnering with QE Leadership and Platform SDETs to align resources and tooling for upcoming initiatives. As BuildOps enters another phase of rapid growth, this leader will play a critical role in establishing and maturing quality processes to raise the overall quality bar across BuildOps.

What You'll Do:

• Work with Engineering Managers and Product Managers to align organizational goals with overall company initiatives
• Constantly review our SDLC processes for areas of improvement and ensure all our processes will scale as our team grows larger across Quality, Engineering, and Product
• Lead a team of quality engineers and SDETs to plan how to deliver on our product roadmap while solving complex testing challenges
• Collaborate across Product, Engineering, DevOps, testing teams, and customer-facing teams on including Quality at every stage of the SDLC
• Play an active role in supporting SDETs in the development, maintenance, and improvements of test automation frameworks for UI, Microservices & API
• Mentor quality engineers to provide in-depth analysis to resolve technical issues, mitigate risks, and ensure timely management escalation
• Mentor quality engineers on understanding the fundamentals of API, Databases and cloud architecture to empower them to own testing at every layer of our stack
• Report and use quality metrics to drive continuous improvements in quality engineering
• Create technical documentation relating to test architecture, design steps, integration processes or procedures.
• Participate in technical and UI/UX design meetings to provide a voice of Quality at the start of any major initiatives

What We Expect:

• Bachelor's degree in Computer Science, Engineering, or a related field
• 3+ years of experience managing engineering teams with a quality focus
• Experience building out cross team processes that align Engineering, Product and customer facing on Quality and how deliver the best product experience to our customers 
• Experience working with SDETs and Engineering Teams to design and implement test automation frameworks
• Strong technical background across the stack including understanding core API concepts, both SQL and NoSQL databases and cloud infrastructure such as AWS & Kubernetes
• Proven ability to mentor engineers and engineering leads on executing tasks independently and growing a strong technical understanding of the underlying systems that power our product applications
• Basic understanding of Javascript, Python, or Typescript and ability to review code as well as build tooling scripts to increase the team’s overall output 
• Experience with establishing metrics and analysis for data driven decisions as we shape how our engineering teams will operate in the future
• Experience with scaling SaaS platform quality across the organization 

Nice To Haves:

• Experience working startups and growing teams to deliver quality software at a rapid pace by building out clear processes and expectations across the organization
• Strong programming experience including hands on experience deploying cloud infrastructure, building out test automation frameworks from scratch or large tooling platforms used across the company

What We Offer:

• Negotiable base salary + annual bonus
• Generous equity grant, become an owner in our company
• A comprehensive benefits package
• Flexible PTO and hybrid work schedules
• Work from home stipend
• Hubs in Los Angeles, Toronto, and Raleigh with hybrid work schedules with lunch provided for in-office days
• Company events like BBQs and team-building activities, both in-person and virtual
• Fast-paced, collaborative, and dynamic work environment
• Opportunities for growth and career advancement
• Chance to work with cutting-edge technology and innovative solutions
• The chance to get in on the ground floor and build something truly groundbreaking for ourselves and our amazing customers
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About BuildOps:

BuildOps is a fast-paced, high-growth start-up committed to transforming a $300B+ industry through an innovative all-in-one SaaS platform. Leveraging the latest technology, we’re taking Commercial Specialty Contractors from the world of pen and paper to cloud-based, data-driven operations. Our leadership team has deep experience in both the Construction and SaaS technology industries, as well as a resume that includes Stanford, Harvard, Wharton, Cornell, Microsoft, and multiple successful start-up exits.

BuildOps has more than doubled year-over-year while raising over $140 million in total funding (including a recent round in Feb 2024). Top-tier investors like Founders Fund, Siemens, B Capital Group (BCG's venture arm), 01 Advisors, and more have backed BuildOps! Also, Dick Costolo, former CEO of Twitter, just joined our board, adding to an impressive group of investors/advisors including former President of Salesforce, Gavin Patterson; CAA founder Michael Ovitz; NFL legend Joe Montana; former heavyweight champion Mike Tyson, and Boost Mobile CEO Stephen Stokols.

Forbes Magazine
“BuildOps is unique because it addresses the problem of efficiency in construction for an often-overlooked audience. Rather than focusing on large projects, or catering to owners, they look to the needs of technician-heavy subcontracting firms working in the commercial space.”

TechCrunch
“The new financing will be used to support the company’s continued growth. BuildOps sells software that integrates scheduling, dispatching, inventory management, contracts, workflow and accounting into a single software package for commercial real estate contractors with staff ranging from a few dozen to several hundred employees.”

Crunchbase
In a statement, [former NFL superstar] Joe Montana noted that his firm (Liquid 2 Ventures) has an investment thesis in supporting America’s working class… “I just love the idea of making their lives far easier and better,” he said. With BuildOps, “you have one solution that does it all and talks seamlessly to every single part of their business from parts to ordering to inventory and more.”