Quality Director

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world

This Position reports to:

As a Quality Director, you will play a key role in ensuring the quality of products and services delivered to our customers. You will be responsible for implementing error-prevention strategies, driving continuous process improvement, and representing the voice of the customer within the organization. Your leadership will help establish a culture of quality and operational excellence at all levels of the company.

Supported by a team of specialists and technicians, your main responsibilities will include:

• Deploying the quality strategy in alignment with the quality management system, quality policy, and local strategy.

• Strengthening management’s commitment to the quality system and ensuring effective internal/external communication on this topic.

• Collaborating with local leadership to improve organizational performance through innovation in process design and development.

• Developing and implementing short-, medium-, and long-term quality plans based on identified risks and opportunities.

• Overseeing the entire quality cycle, from product design to customer feedback, to ensure requirements are met.

• Leading quality audits and using analytical data to identify risks, non-conformities, and areas for improvement.

• Promoting a zero-defect culture, focusing on prevention rather than control.

• Participating in customer case resolution by conducting rigorous root cause analysis and implementing corrective and preventive actions.

Desired Profile:

• 10 years of experience in quality management, ideally in a high-tech environment.

• Minimum 5 years of experience in team management.

• University degree in engineering, business administration, or a related field.

• Mastery of best practices in quality management (audits, certifications, continuous improvement).

• Experience with Lean Six Sigma methodologies (asset).

• Collaborative, solutions-oriented approach.

• Excellent oral and written communication skills in French and English. French is required. English is also required for regular communication with customers outside Quebec.

Why ABB?

We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals. Every idea you share and every action you take contributes to something bigger.

#ABBCareers

#RunwithABB

#Runwhatrunstheworld

ABB values the dedication, commitment, and expertise of our employees. As an Employment Equity Employer, we believe in an inclusive and diverse workforce. We are committed to ensuring that our policies and practices align with the Employment Equity Program, aiming for a workforce that is truly representative of the four designated groups:

• Women

• Indigenous peoples

• Members of visible minorities

• Persons with disabilities

ABB is dedicated to providing reasonable accommodation for applicants with disabilities and encourages candidates to self-identify during the application process.