Quality Assurance Lead

Our vision is to create a fully autonomous billing platform. By automating every facet of billing and back-office financial processes, we’re building a company designed to last 100 years—anchored in impact and purpose. Pelcro processed over a quarter of a BILLION dollars in cumulative gross merchandise value and our goal is to reach 1 TRILLION.

Check out this video by our CEO:
https://www.linkedin.com/posts/michael-ghattas_hiring-fintech-ai-activity-7295493497787240448-1a4K?utm_source=share&utm_medium=member_ios 

Only 19% of global payments occur online, and only 14% of retail sales are digital. This presents vast opportunities, especially with the rise of AI, LLMs, Instant Payments, and crypto. Join us to seize this potential and grow together.

We are seeking individuals who align with Pelcro's vision and values—strong communicators with high integrity, who remain disciplined through both good and challenging days. We cultivate a culture of open-mindedness, encourage curiosity, and consistently practice gratitude. 

We prioritize investing in our culture, creating countless memories through team activities like field trips, go-karting, skeet shooting, buggies, horse riding, and more. Discover more about our vibrant culture on our careers page.

Responsibilities:

• Own and lead Pelcro’s QA strategy, processes, and execution across all product releases.
• Manage, mentor, and grow a QA engineers; set a high-performance and accountability culture.
• Define and enforce quality standards, testing practices, and release criteria.
• Design and implement test plans for web applications, APIs, and integrations.
• Lead automated and manual testing efforts to ensure full test coverage and minimal regression.
• Collaborate with engineering and product teams to ensure early testing, CI/CD alignment, and quality gates.
• Investigate and reproduce bugs; analyze root causes and prevent recurring issues.
• Own quality reporting: test coverage, defect rates, regression reports, etc.
• Drive continuous improvements in QA tools, techniques, and practices (e.g., Cypress, Postman, etc.)
• Ensure compliance with security, reliability, and performance standards critical to a SaaS platform.

Qualifications:

• 5+ years of experience in QA, with at least 1–2 years in a lead or managerial role.
• Proven experience testing SaaS platforms (especially billing, subscriptions, or APIs).
• Strong experience in both manual and automated testing (preferably using tools like Cypress, Selenium, or similar).
• Hands-on experience writing test cases, test scripts, and setting up test environments.
• Strong understanding of software QA methodologies, tools, and processes.
• Comfortable working in Agile/Scrum environments with CI/CD pipelines.
• Excellent problem-solving and communication skills.
• Leadership mindset: ability to mentor, manage, and elevate QA team members.
• Bonus: experience with testing for accessibility, multi-language support, and third-party integrations.

What to Expect:

• A dynamic environment managing various software projects.
• Collaboration with development teams and stakeholders.
• Opportunities to influence project outcomes significantly.
• Regular feedback and growth opportunities.
• Competitive salary and benefits package.

Next Step:

As a next step, we've prepared an assessment to ensure the role is a great fit. Please use one IP address, keep your webcam on, stay in full-screen, and keep your mouse within the test window. Click the link below to start. Good luck!

https://app.testgorilla.com/s/ldetzqbp