Product Owner

Reporting directly to the Tech Vertical Director, Clients & Consumers, the Technical Product Owner, Business Applications will be responsible for developing the company's internal sales and client-facing solutions based on the Microsoft Dynamics 365 environment. 
 

Responsibilities 

• Act as a main point of contact and reference on the assigned portfolio products across the organization – be seen as a problem solver, able to challenge and influence when needed 

• Capture, document and prioritize product requirements with stakeholders from various other departments including Sales, Operations, Finance, Marketing 

• Maintain a healthy backlog of features for developers by assembling clear and precise backlog items for the team 

• Orchestrate technical analyses with the development team to identify approaches to solving business problems and propose solutions in line with key design considerations 

• Work closely with other teams in the vertical and across the development organization to ensure we're building the best products 

• Provide visibility and guidance regarding the roadmap progress within the team, to management, as well as stakeholders 

• Run Agile/Scrum ceremonies with leadership and a team-player mindset 

• Form a highly productive duo with the Engineering Manager on the portfolio products 

• Proactively investigate inefficiencies in our systems / processes and suggest improvement opportunities 

• Help support efforts to identify and remove technical debt in our existing systems 

• Contribute to the establishment and maintenance of a strong documentation corpus for all portfolio platforms 
   

Qualifications 

• Bachelor’s or master’s degree in computer science, engineering, or equivalent practical experience 

• 2+ years of product management in a software and/or Microsoft Dynamics 365 environment and passion for solving user problems – the ideal profile is someone with some technical acumen and not afraid of conceptual discussions with software engineers 

• Experience with Agile methodologies 

• Experience delivering user-facing products with elevated user experience and attention to detail 

• Strong understanding of modern development practices and planning processes 

• Exceptional organizational, analytical and problem-solving skills 

• Demonstrated ability to define, measure and analyze processes to identify improvement opportunities 

• A strong taste for innovative projects and a will to learn new technologies / test out new ideas 

• Experience with the Microsoft Dynamics 365 platforms 

• Solid documentation skills and backlog grooming skills 

• Ability to drive the team to success and create bonds with developers, QA, etc. 
   

Assets 

• Experience with cloud platforms (Azure, AWS, etc.) and common development paradigms (git, APIs, etc.) 

• Working knowledge of modern application architecture 

• Certified as a Product Owner, Scrum Master or PMP 

• Experience in the Logistics Sector 

• Experience in Client facing roles