The Product Operations Specialist connects cross-functional product initiatives, manages communications, implements project management principles, and drives operational improvement and knowledge sharing.
StackAdapt is the leading technology company that empowers marketers to reach, engage, and convert audiences with precision. With 465 billion automated optimizations per second, the AI-powered StackAdapt Marketing Platform seamlessly connects brand and performance marketing to drive measurable results across the entire customer journey. The most forward-thinking marketers choose StackAdapt to orchestrate high-impact campaigns across programmatic advertising and marketing channels.
The Product Operations Specialist will play a critical role in connecting cross-functional product initiatives, with a focus on Audience, Pixel, Reporting, and Integrations teams. This role will be instrumental in consolidating and communicating product updates across various stakeholder forums to ensure transparency, alignment, and timely decision-making.
In addition to managing cross-team communication, the role will implement project management principles to capture timely updates from the product teams. The role will lead efforts around product knowledge management and insight-sharing frameworks, enabling teams to operate with greater clarity and cohesion. As a key advocate of information flow and operational rigor, the individual in this role will help scale internal knowledge systems and drive continuous improvement across the product organization.
This role reports to the Manager of Product Operations. StackAdapt is a Remote First company, and we are open to candidates located anywhere in Ontario, Canada for this position.
What you'll be doing:
- Aggregate and synthesize updates from the Audience, Pixel, Reporting, and Integrations product teams and share them in cross-functional and executive stakeholder meetings.
- Build and scale product knowledge-sharing systems to increase visibility and understanding of product initiatives across departments.
- Lead initiatives to capture, document, and maintain product insights, decisions, and best practices in a centralized, accessible format.
- Identify gaps in communication and collaboration workflows and implement improvements to enhance product operations efficiency.
- Partner with product managers and cross-functional stakeholders to ensure clear and timely dissemination of key updates, risks, and milestones.
What you’ll bring to the table:
- Proven experience in product operations, project management, or a related function within preferably a MarTech space or technology/digital product environment.
- Strong communication and stakeholder management skills, with a talent for simplifying complex information.
- Familiarity with tools such as Confluence, Jira, Google Workspace, Notion, or similar for documentation and communication.
- A process-driven mindset with the ability to identify inefficiencies and implement scalable solutions.
- Comfortable working in a fast-paced environment with competing priorities and cross-functional dependencies.
- Experience working in email marketing or marketing technology (Martech) is a plus.
StackAdapters Enjoy:
- 3 weeks vacation + 3 personal care days + 1 Culture & Belief day + birthdays off
- Highly competitive salary
- 401k/RRSP matching
- Access to a comprehensive mental health care platform
- Health benefits from day one of employment
- Work-from-home reimbursements
- Optional global WeWork membership for those who want a change from their home office
- Robust training and onboarding program
- Coverage and support of personal development initiatives (conferences, courses, etc.)
- Access to StackAdapt programmatic courses and certifications to support continuous learning
- Mentorship opportunities with industry leaders
- An awesome parental leave policy
- A friendly, welcoming, and supportive culture
- Our social and team events!
If this role speaks to you then please submit an application - we'd love to speak with you. Due to a high volume of interest, only those shortlisted for interview will be contacted.
#LI-KR1
StackAdapt is a diverse and inclusive team of collaborative, hardworking individuals trying to make a dent in the universe. No matter who you are, where you are from, who you love, follow in faith, disability (or superpower) status, ethnicity, or the gender you identify with (if you’re comfortable, let us know your pronouns), you are welcome at StackAdapt. If you have any requests or requirements to support you throughout any part of the interview process, please let our Talent team know.
About StackAdapt
We've been recognized for our diverse and supportive workplace, high performing campaigns, award-winning customer service, and innovation. We've been awarded:
Ad Age Best Places to Work 2024
G2 Top Software and Top Marketing and Advertising Product for 2024
Campaign’s Best Places to Work 2023 for the UK
2024 Best Workplaces for Women and in Canada by Great Place to Work®
#1 DSP on G2 and leader in a number of categories including Cross-Channel Advertising
#LI-Remote
Top Skills
Confluence
Google Workspace
JIRA
Notion
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