Product Manager, Square Debit Card & Transfers

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together.
So we expanded into software and started building integrated, omnichannel solutions - to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we've embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.
Today, we are a partner to sellers of all sizes - large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We're building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.
The Team
Square Banking gives small businesses modern financial tools to manage their money confidently. This includes Square Checking and Debit Card, Savings, Bill Pay, and Instant Transfers: the core products that move sellers' money in and out of Square. We take pride in building reliable, secure, and intelligent financial products that give sellers back time so they can focus on their craft.
The Role
The Debit Card and Transfers Product Manager will own the principal ways merchants spend and move money from Square Checking, and the key way we monetize the account. You will lead the cross-functional team that designs and builds card management, spend and money movement features that surprise and delight sellers and help Square Checking win an increasing share of wallet.
You will

• Define the key objectives for your products (growth of MAUs, ticket size, spend volume, etc)
• Define the product strategy and prioritize and deliver a roadmap to achieve your outcomes. Ship features in card management, spend management, disputes and internal tooling to support card and transfers growth
• Collaborate with the Square Credit Card team to build card and spend management primitives that are consistent and common across Square
• Deeply understand your product performance, paying careful attention to the product funnel and cohorted usage behaviors. Have the curiosity and fluency to self-serve answers in data.
• Understand and manage the unit economics and the financial performance of your products
• Work closely with risk, compliance, legal, card networks, partner banks, Block's financial operations and financial platform teams to build and operate your products.

You have

• At least 6 years of experience in product management, preferably in fintech or payments
• Curiosity, empathy and an irresistible urge to go talk to Square's customers to hear firsthand what they need from us
• Impeccable product intuition combined with high numeracy and a bias to data-driven action so you can quickly make product and prioritization decisions to improve your business
• A demonstrable track record building strategies and executing on a roadmap to grow product adoption and usage
• Standout cross-functional collaboration, especially with design and engineering. You build and maintain trust, generate excitement and buy-in for your strategies, and deliver on your promises
• You can inspire people through your clear written and verbal communication
• An understanding of payments rails, card networks, risk, and fraud is a bonus

We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We also consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page.
Block will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.
Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
To find a location's zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information.
Zone A:
$198,000 - $297,000 USD
Zone B:
$188,100 - $282,100 USD
Zone C:
$178,200 - $267,400 USD
Zone D:
$168,300 - $252,500 USD
Use of AI in Our Hiring Process
We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws.
Contact us here with hiring practice or data usage questions.
Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block.
Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone.