Product Manager, Portfolio Management - Bilingual

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What You’ll Be Doing

You will work within the Commercial Banking Portfolio Management team, supporting the Director Credit Products in achieving business objectives, and managing the relationship with various partners throughout the bank for all facets of the product relationship.  You will also assist in development and implementation of proposals for Employee Share Purchase and Partner Capital Loan Programs (ESPP/PCL) products for Commercial and Corporate Banking clients of CIBC, and projects that will build the business and optimize profitability, efficiency, growth and improve the client experience.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

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How You’ll Succeed

• Product Management - Assist in the development of client proposals and analyze product opportunities. Focusing on maximizing market share, profitability and cross-selling of CIBC products through collection of revenue and regular competitive reviews. Preparation and compilation of monthly Employee Share Purchase Programs and Partner Capital Loan reports for Commercial Banking and Internal partners. Manage ESPP and PCL sites inclusive of program offers and updates required and publish new offers on Knowledge Central. Preparation of training material, loan notes for new and existing ESPP and PCL programs. Manage the Credit Risk Tracker. Assist in training Lenders on Employee Share Purchase and Partner Capital loan Programs and monitoring and follow up on annual loan funding programs. Manage and update the credit risk tracker. Manage all inquiries and escalations received through the product mailbox in a timely manner. Provide marketing and communications support on products, features & services collateral, including product positioning & ensuring that product content is up-to-date. 

• Collaboration - Provide ongoing, high-quality support to our internal sales and service partners. Participation in meetings with Commercial Banking Relationship and Private Banking and Retail Managers, General Managers, Banking Center Leaders, Financial Advisors and Financial Advisor Business in Retail Banking across Canada. Formalizing documentation and programs for new ESPP and PCL programs with engagement from key CIBC Stakeholders from Risk Management, Legal, Compliance, Private and Commercial Banking. 

• Project Management & Continuous Improvement - Support execution of projects including responsibilities for supporting key stakeholders in the analysis, development and implementation of projects and project related work packages particularly related to Employee Share Purchase and Partner Capital Loan Programs products. Provide input into, and recommendations regarding, the ongoing improvement of sales capabilities and CIBC’s channel distribution effectiveness. This includes the development and management of internal sales support programs and communications. 

Who You Are

• You have a degree in Business Administration or Commerce, or related discipline OR equivalent business experience. Prior experience in Retail Banking Centre and Retail Adjudication is preferred.

• You have a strong affinity for product management and product development. You want to build product experience in Employee Share Purchase and Partner Capital Loan Programs Products and are excited about launching new innovative products to market. 

• You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.

• You give meaning to data. You have good analytical skills, and are able to understand and draw conclusions from data.

• You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.

• Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.

• You're fluent in French and English to support business operations outside of Quebec, Canada.

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What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

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