Product Manager, Employee Benefits Solutions

Job Description
Amazing Career Moments Happen Here
Transforming the insurance industry is ambitious, we know. That's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers, all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech game, we're not just redefining what's achievable, we're creating a place where amazing career moments are made possible.
Position Overview
We are looking for a Product Manager (Employee Benefits Solutions) who will define and execute on the strategy for Applied's Employee Benefits products. This includes tailoring the agency management system experience for Employee Benefits users, connecting carrier and partner solutions to digitize the round trip of insurance, and driving insights by leveraging Applied's portfolio of BI solutions.
Applied Systems powers the digital roundtrip of insurance, connecting each stage of the client insurance journey and plan lifecycle. The Employee Benefits space presents unique challenges to connect Carriers, Brokers, and their customers as the industry modernizes.
Paired with our industry-leading Property and Casualty solutions, Applied's Epic portfolio will deliver agencies one view of the customer across their entire, connected book of business. Whether solving today's challenges or tomorrow's aspirations, you will work with the brightest thinkers in vertical SaaS and the insurance industry on diverse projects, creating next-generation solutions that deliver powerful business outcomes.
What You'll Do

• Prioritize and manage the product backlog, translating requirements into actionable user stories and acceptance criteria using Agile methodologies while partnering with internal stakeholders and contributing to the success of our quarterly planning process

• Ensures the development team can be continually fed by planning, monitoring, and analyzing the requirements throughout the roadmap and release planning process
• Facilitate communication with internal stakeholders to determine a clear understanding of business problems that can be solved by technology solutions

• Contribute to product roadmap planning activities to ensure alignment with market demands and strategic objectives through market research to gather insights to drive data driven product development decisions.

• Defines appropriate acceptance criteria to meet business needs

• Gain alignment across the Applied product portfolio on our Employee Benefits vision and strategy to ensure we leverage our entire portfolio to deliver tailored solutions for Employee Benefits.
• Collaborate with engineering and architecture teams to develop a financially and technically feasible roadmap, including scale, security, and performance requirements, with a formal change management process.
• Develop a strong understanding of our customers' experience with our existing offerings, defining key areas of need.
• Gather and analyze customer feedback to guide and influence the Employee Benefits roadmap, helping build a product our customers love.
• Drive product activation to ensure new products or features/releases are ready for on-time, in-scope delivery, including launch, training, support, marketing, messaging, sales, and other related departments.
• Own the Adoption dashboard for platform solutions - including defining measures, setting goals, reporting on progress, capturing voice of the customer, and recommending tactics to improve KPI's.
• Provide sales support by effectively communicating the value proposition of solutions to clients and prospects.
• Define detailed design specifications for software projects, leveraging your technical understanding of full-stack applications.

We're Excited to Learn More About You
Your experience may include:

• 5+ years of experience in Product Management, Product Ownership, or Business Analysis within Agile, focusing on delivering successful data-driven products.
• Domain expertise in Employee Benefits is preferred. Accounting experience within EB is nice to have
• Proven track record in developing and implementing data-driven products and solutions.
• Strong Agile/Scrum discipline, adept at leading cross-functional teams.
• Familiarity with data analytics, data visualization tools, reporting tools, and tech stack; experience with Looker is beneficial.
• Excellent communication skills, driving the implementation of value-added features.
• Technical proficiency across full-stack applications.
• Ability to define detailed design specifications and collaborate effectively with technical teams.
• Bachelor's degree or equivalent work experience in the areas of Computer Engineering, Information Science, Computer Science, or related disciplines

You may have other skills or credentials, including:

• Experience with the Benefits Administration industry
• Insurance Carrier experience
• Experience with APIs
• Jira/Confluence experience or similar project management tools

Location

• • Candidate will need to reside in North America, working arrangement will be hybrid/remote

We know that talent comes from all backgrounds and experience levels. We encourage military members and their spouses, as well as candidates without a degree or a background in tech to apply!
When You Join Team Applied, You Can Expect:
A culture that values who you are and recognizes that you aren't just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day.
We flex our time together , collaborating remotely and in-person to empower our teams to work in the ways that work best for them.
A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day:

• Medical, Dental, and Vision Coverage
• Holiday and Vacation Time
• Health & Wellness Days
• A Bonus Day for Your Birthday
• Learn more about the people behind our products at https://www1.appliedsystems.com/en-us/about-us/jobs/

Your Security Matters:
Our candidates' personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a secure @appliedsystems.com email or through our official careers portal. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers.
EEO Statement
Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law.
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