Product Manager, Commerce AI

As a Product Manager in the Commerce team, you’ll play a key role in shaping how enterprise retailers deliver personalized, AI-driven discovery experiences to their shoppers, buyers, and merchandisers. You’ll work closely with engineering, design, and a senior product manager to define what we build, why it matters, and how it drives measurable outcomes. 

This role is about more than managing feature requests, it’s about deeply understanding commerce challenges, translating them into impactful product solutions, and collaborating with cross-functional teams to deliver a seamless, end-to-end product discovery experience.

• Collaborate with your product trifecta (engineering and design) to define, prioritize, and ship new features that deliver tangible value to our commerce users.
• Translate customer problems, market needs, and strategic objectives into clear, actionable product requirements.
• Stay close to industry trends, competitive offerings, and evolving ecommerce technologies to help Coveo maintain its edge.
• Monitor product usage, analyze user feedback, and identify opportunities for continuous improvement and iteration.
• Support go-to-market initiatives in collaboration with product marketing, customer success, and enablement to drive adoption and measurable outcomes.
• Contribute to a customer-obsessed, data-informed culture that values experimentation, iteration, and learning.

• 3–5 years of experience in product management, with a proven ability to define and deliver impactful features in close collaboration with engineering and design teams.
• Demonstrated curiosity and capacity to learn quickly, especially when navigating technical concepts, understanding why features matter, and clearly communicating them to diverse audiences.
• A data-driven mindset with the ability to interpret trends, extract insights, and use data to guide product decisions and measure success.

• Exposure to AI technologies, search, or recommendation systems.
  Familiarity with commerce platforms and their underlying data structures.
• Experience working in a SaaS environment, particularly on customer-facing product experiences.
• A passion for user experience and delivering features that drive both business and customer outcomes.

Do you think you can bring this role to life? 

You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable. Send us your application, we want to get to know you! Join the #Coveolife! 

We encourage all qualified applications regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background. We know that applying for a new role is a lot of work and we really appreciate your time.

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