Product Designer II, S-Series

Hi there! Thanks for stopping by 👋

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

Lightspeed is looking for a Product Designer II to join our S-Series Retail team in Canada. You'll be instrumental in shaping the retail point-of-sale experience for S-Series, taking ownership of the entire end-to-end design process.. This role involves a close partnership with Product and Engineering teams, utilizing your expertise in user research and visual design to build efficient and intuitive experiences for our customers.

The ideal candidate is a Product Designer who is comfortable working in a fast-paced environment with complex, interconnected problems at scale. You have excellent communication skills. You’re able to set clear UX goals, direction and strategy that empower your team with clarity and purpose. You build trust-based relationships across disciplines and leverage diverse perspectives to deeply understand and improve how your team ships impactful work.

What you’ll be doing:

• Lead project work from a design perspective with autonomy and authority, facilitating design reviews and working sessions to help the teams deliver the best possible solutions.
• Leverage your UX expertise and understanding of design systems, UI design, and how micro-interactions can help users complete a task.
• Turn nebulous concepts into specific ideas that are useful and delightful end-to-end digital product experiences.
• Design holistic systems, flows and interfaces that are simple, elegant, and user-friendly.
• Understand how to best use the current design system to ensure consistency across platforms and contribute to its continuous improvement.
• Draw insights from research and data, and know how to turn those insights into tangible solutions.
• Build relationships and advocate for the user when collaborating with cross-functional teams in product, engineering, and marketing. Oversee the UX from conception to launch.
• Be a positive role model and culture carrier within the design team as well as an advocate for design within the Lightspeed organization.

And a little bit of… 

• Contributing as part of the wider team to achieve organizational objectives even if this means doing things that aren’t strictly within the scope of your role!

What you need to bring:

• A design-thinking education or equivalent (Design, Visual Arts, Architecture, Industrial Design, or Communication);
• At least 4 years of practical, in-house product, UX/UI design experience.
• Prior experience in fields such as fintech, banking, or other regulated industries is preferred but not necessary. 
• Applied experience with B2B design practices and a practice of constantly evolving your design process.
• Applied experience working across all digital and physical manifestations of what we design - from the responsive web to native applications to the next technological leap.
• Strong aesthetic and conceptual skills to help elevate the visual identity of the Lightspeed and NuORDER by Lightspeed brands.
• Excellent communication and visualization skills. You can bring internal stakeholders on your design journey and explain work with focus and brevity.
• Fluency in use of design systems, prototyping, and user research methodologies.
• An acute level of self-awareness and deep empathy - for both the customer and your team’s goals.
• A deep curiosity and ability to consider product strategy and vision. You don’t just care about “how it looks,” or “what we should design,” but “why are we designing this at all?”
• Fluency with product, design, and prototyping tools such as Figma, Google Suite, JIRA.

We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a try!

What’s in it for you?

Come live the Lightspeed experience...

• Ability to do your job in a truly flexible environment;
• Genuine career opportunities in a company that’s creating new jobs everyday;
• Work in a team big enough for growth but lean enough to make a real impact.

… and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:

• Lightspeed share scheme (we are all owners)
• Unlimited paid time off policy
• Flexible working policy
• Health insurance
• Health and wellness benefit of $500 per year
• Paid leave and assistance for new parents
• Mental health online platform and counselling & coaching services
• LinkedIn Learning license
• Volunteer days

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