Product Analyst

Job Title: Product Analyst 

Report to: Product Management Team Lead

Location: In or close proximity to Montreal; or US Eastern time zone 

About the Role:

We are looking for a strategic and data-driven Product Analyst to join our team. This role is essential in supporting product strategy & management through various types of business analysis, including client insights & usage, competitive intelligence, product performance analysis.  You will also help the Product team by facilitating our product processes and roadmap planning.  

You will collaborate cross-functionally to support operational excellence of the team and that our products are well-positioned, continuously improved, and aligned with business goals and customer needs. 

Key Responsibilities:

• Product Performance Analysis: Monitor and analyze the performance of product launches, feature adoption and commercial lead generation efforts to identify trends, opportunities, and areas for improvement. 

• Client Adoption & Feedback Analysis: Evaluate client usage patterns and NPS/CSAT feedback to inform product enhancements and drive adoption. 

• Competitive Analysis: Conduct ongoing and ad-hoc competitive research to support segment strategy and product positioning. 

• Roadmap & Prioritization Support: Facilitate the quarterly prioritization process, maintain and update product roadmaps, and track/report on roadmap deliverables. 

• Team KPI Tracking: Develop and maintain reporting frameworks to monitor team performance against key metrics and goals. 

• Presentations and Reporting:  support Product organization on presentations and analysis using powerpoint, excel, and other workflow tools; own and report out on team KPIs and status of deliverables intended for senior leadership.  

• Cross-Functional Partnership: Act as a connector between Product and other teams, ensuring analytics, insights, and competitive intelligence inform business decisions. 

What We’re Looking For:

This role is ideal for someone who is analytical, detail-oriented, and commercially minded, but who also thrives on collaboration and problem-solving. We’re looking for someone who: 

• Brings rigor and structure to product analysis but isn’t afraid to challenge assumptions. 

• Enjoys digging into usage data and market trends to uncover the “why” behind numbers. 

• Is motivated by having a direct impact on product strategy and customer outcomes. 

Qualifications:

• Bachelor’s degree in Business, Economics, Statistics, Computer Science, or a related field. 

• 2+ years of experience in product analytics, business intelligence, or a related role. 

• Strong proficiency in data analysis tools (e.g., SQL, Excel), visualization platforms (e.g., Tableau, Power BI), and powerpoint. 

• Excellent communication and storytelling skills with the ability to translate data into actionable insights. 

• Experience working in cross-functional teams and supporting product development processes; understanding product management lifecycle. 

Bonus Skills:

• Experience with Python or R for advanced analytics. 

• Understanding of customer journey mapping and user research, market segmentation and sizing. 

• Knowledge of SaaS metrics (ARR, CAC, churn, retention, activation) and digital product ecosystems. 

• Competitive salary + stock options for all full-time employees 

• Health/Dental benefits 

• Paid Time Off + floating statutory holidays 

• Flexible work environment 

GHGSat offers a creative and highly motivating work environment. We offer competitive salaries, health and social benefits including flex-time and continuing development. We are committed to a diverse and inclusive workplace. GHGSat is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your recruiter.