Caylent is a cloud native services company that helps organizations bring the best out of their people and technology using Amazon Web Services (AWS). We provide a full range of AWS services including: workload migrations & modernization, cloud native application development, DevOps, data engineering, security & compliance, and everything in between. At Caylent, our people always come first.
The Mission
We're seeking a talented Principal Consultant for our growing Professional Services team. The ideal candidate has substantial experience in leading large-scale technology transformations or acting as a trusted advisor to strategic customers in a consulting capacity. Your mission is to drive customer program success by defining and measuring business value, building and maintaining customer roadmaps, and guiding customers in enhancing their maturity for long-term AWS value delivery. Collaborating closely with our strategic customers, you'll ensure they meet their goals, bridging the gap between business and technology to foster sustainable growth.
Your Assignment
Ensuring Program Success
As a leader in our Strategic Accounts, your role involves steering customers and the Caylent team towards the client’s vision. This includes leading Executive Steering Committees and managing Account-level Risks and Decisions to facilitate delivery team progress, exemplifying the value of the Principal Consultant role.
Drive the Creation of Customer Roadmaps
You will align Caylent and the customer on business value realization expectations from both ongoing and future projects. This involves setting program objectives and metrics that match the customer’s business goals and maintaining a value-aligned roadmap of future work.
Drive Growth of Strategic Accounts
Through the above activities, you are expected to uncover new opportunities within customers, driving the growth of our Strategic Accounts. Collaborate with Account Executives and Customer Solutions Architects to develop these opportunities.
Executive Communicator/Consultant
Successfully navigates difficult conversations at high organizational levels, both internally and externally. Effectively translates large, unbounded challenges into actionable, achievable, and measurable work.
Team Player
Collaborates effectively with diverse roles (sales, AWS, technical teams, PMs) on all customer work streams. Dotted line reporting to the Portfolio CTO, with a clear mandate to manage customer risk, relationships, and overall success.
Multi-Tasker
Adjust priorities in response to the evolving needs of both Caylent and its customers
KPIs:
- Utilization (50% target)
- Influenced Pipeline and growth of Strategic Accounts
- CSAT scores within Strategic Accounts
Your Qualifications
- 7+ years of consulting experience in cloud and digital transformation or leadership experience in technology transformation
- Proven ability to build key client relationships and secure repeat business
- Experience delivering large, complex projects for enterprise clients
- Expertise in public cloud infrastructure and services, preferably AWS
- Strong understanding of Agile project delivery
- Excellent communication skills, especially with executive audiences
- Startup environment adaptability and cross-functional teamwork
- Curiosity and eagerness to learn new technologies
- Willingness to travel for project kick offs and key client milestones
Preferred Qualifications
- Certifications in AWS, Kubernetes, Agile, or HashiCorp
- Knowledge of Security Best Practices, Cloud Economics, Serverless technologies, container-based architecture, Software development frameworks, and cloud cost optimization
- Experience in AWS consulting with Fortune 2000 clients
Benefits
- 100% remote work
- Equitable Life - Hybrid Plan
- 100% Premium Coverage for the employee and dependents
- Competitive phantom equity
- Long-Term Disability
- 4% Pension match (employer contribution)
- Unlimited Vacations
- Sick Leave
- Paid Holidays
- Parental Leave
- Paid for exams and certifications
- Peer bonus awards
- State of the art laptop and tools
- Equipment & Office Stipend
- Individual professional development plan
- Annual stipend for Learning and Development
- Work with an amazing worldwide team and in an incredible corporate culture
Base Salary Range: The expected base salary range for this position is CAD 190,000 - CAD 214,000 per year, commensurate with experience and qualifications.
Additional Compensation Components: In addition to the base salary, the compensation package may include bonuses, commissions, equity, and other incentives. The specific components will vary depending on the role and individual and/or company performance.
Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are a proud equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics.
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