People Ops Manager (13-Month Mat Leave Replacement)

Flinks drives and empowers financial innovation by pushing the limits of what's possible

As one of the trailblazers and advocates for open finance in Canada, Flinks has rapidly grown from its founding in 2016 to become a leader in financial data aggregation, data enrichment, and open banking. 

Trusted by millions of individuals accessing financial services at world-class companies and serving innovators in lending, fintech, digital banking, asset management and insurance, Flinks is continually setting new benchmarks for the future of financial innovation. We’re dedicated to continuing to provide our clients with the tools they need to stay ahead of the competition and drive innovation forward. That’s where you come in.

At Flinks, our People team is a key enabler of our company’s growth and culture. We’re a small but impactful team that partners with leaders to shape an environment where people can do their best work. From facilitating development opportunities to ensuring our operations and policies scale with us, we focus on creating a thoughtful employee experience that’s aligned with our mission and values.

As we prepare for the Parental leave of our Head of People, we’re looking for an experienced HR Manager to join us and take the lead on day-to-day people operations, strategic initiatives, and HR business partnering.

HR Business Partnering

• Act as the primary HRBP for all business units outside of tech, including Revenue, Marketing, Customer Success, and G&A functions.
• Provide coaching and support to managers and employees through performance cycles, development conversations, and feedback.
• Partner closely with our Tech HRBP to ensure consistent HR practices across the company.

HR Team Leadership

• Manage and support the HR Business Partner dedicated to the Tech team, ensuring alignment and performance.
• Foster a collaborative and inclusive working environment that emphasizes growth, communication, and clarity of roles.

Talent Acquisition

• Lead and execute end-to-end recruitment for all open roles across non-tech departments.
• Partner with hiring managers to define needs, improve hiring processes, and deliver strong candidate experiences.
• Own the coordination and refinement of our interview practices and employer branding in partnership with People Ops.

Strategic People Ops Projects

• Drive company-wide people projects such as:
• Performance review cycles
• Compensation and leveling projects
• Manager enablement and learning
• HR policy updates and documentation
• Provide insights and recommendations on organizational effectiveness and employee engagement.

Day-to-Day People Operations

• Handle employee lifecycle operations from onboarding to offboarding.
• Support compensation reviews, benefits administration, and compliance processes.
• Ensure smooth collaboration with Finance and Legal teams on employment matters.

• An experienced People & Culture professional (5+ years), with solid generalist skills and a strategic mindset.
• Comfortable managing a direct report and working autonomously in a fast-paced environment.
• Strong facilitation and coaching skills, with the ability to build trust quickly with managers and employees.
• Excellent at navigating interpersonal dynamics, growth conversations, and team development with empathy and clarity.
• Passionate about building great employee experiences, and not afraid to get in the weeds to make things happen.
• A natural project manager who can balance short-term operations with long-term planning.
• Skilled at using data and feedback to continuously iterate and improve.
• Experience in a tech or startup environment is a strong asset.

Great to Haves

• Fluency in French
• Experience in org development, L&D, or team effectiveness.

 The Interview Process 🏗

• Head of People Ops
• COO 
• Panel Interview