Payments Sales Control Manager - Vice President

Job Description
Welcome to JPMorgan Chase. Are you a leader, a strategic thinker, and passionate about risks and controls? Join our Global Sales Success Organization Control Management team, where you will ensure that JPM Payments Sales controls are executed strategically across the globe. Control managers (1st line of defense) are responsible for partnering with Payments business leaders to identify and assess existing and emerging operational risks and design suitable solutions for mitigating risks that align with product strategy.
As a Control Manager Vice President within the Global Sales Success team of the Commercial & Investment Bank, you will spearhead initiatives to enhance governance, oversee risk management, and maintain a strong controls environment. You will serve as an advisor to business leaders, cultivate relationships with the 2nd and 3rd lines of defense, and engage in regulatory interactions. This prominent role demands exceptional communication abilities, disciplined project management, and a strategic approach to risk assessment.
Job Responsibilities:

• Oversee and control all aspects impacting Global Sales, including front line, operational, and technology controls.
• Lead the end-to-end system of controls to mitigate risk through engagement, thematic reviews, and risk analysis.
• Identify and proactively manage risks to the delivery of end-to-end target operating model strategies.
• Create a proactive risk and control culture leveraging evaluation strategies and change management protocols.
• Execute and implement business control priorities and strategy, driving the control agenda through monitoring key operational risks.
• Drive the CORE strategy and uplift controls globally, supporting the firm's operational risk self-assessment reporting process.
• Coordinate and engage in Compliance Reviews and Audits, identifying and remediating control gaps and risk assessments.
• Engage with control colleagues across the firm, including business, operations management, legal, compliance, risk, audit, and technology control functions.
• Support the monthly controls governance agenda, prepare materials for the Business Control Forum, and deliver executive reporting and analytics.

Required Qualifications, Skills, and Capabilities:

• Bachelor's degree or equivalent experience required.
• Business Acumen: Ability to understand the business and knowledge of regulations impacting the business.
• Excellent written and verbal communication skills with the ability to influence business leaders.
• Exceptional interpersonal skills and collaboration abilities.
• Ability to work autonomously, manage competing priorities, and work in a fast-paced environment.
• Process/Design Analysis: Ability to understand a process and associated risk to inform control design.
• Solid critical thinking, attention to detail, and analytical skills.
• Ability to develop strong partnerships across lines of business to achieve goals.
• Proven ability to achieve quality results in a rapidly changing environment.
• Proven ability to quickly transform ideas and information into electronic presentations.

Preferred Qualifications, Skills, and Capabilities:

• 7 years of financial service experience in controls, audit, quality assurance, risk management, compliance, or product management preferred.
• Proficient knowledge of control and risk management concepts.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) preferred.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.