Partner Consultant - Enterprise

What you’ll do

• Serve as a technical expert on the Xero platform, advising on workflows and SOPs that drive business improvement for our Enterprise Partners.
• Develop and deliver national technical training plans tailored to the workflows of our Enterprise Partners.
• Support and drive data conversion efforts, partnering closely with the Xero Migration Team and our Enterprise Partners to accelerate client account migrations.
• Deliver tailored, value-led solutions—navigating complex deals, handling objections, and driving outcomes using Xero’s sales tools and methodology.
• Collaborate with EPSMs and other cross functional stakeholders to create, execute, and refine change management and activation strategies across the partner journey.
• Proactively identify risks and obstacles, communicating internally to ensure prompt action.
• Recommend process improvements, operational efficiencies, and product upgrade opportunities.
• Support powerful business reviews for Enterprise Partners, incorporating meaningful data, metrics, and strategic insights.
• Represent Xero at webinars, roadshows, and Partner conferences.
• Maintain accurate CRM records of all client communications (calls, emails, meetings).
• Meet KPIs and report regularly on performance to peers and management.
• Travel as needed to support Partners in-person.

Success looks like

• Consistently demonstrate Xero’s core values.
• Achieve set targets and KPIs.
• Earn the trust of accounting partners by assisting them and their teams through change — both directly (demonstrating and doing) and indirectly (empowering and teaching).
• Influence and drive growth effectively.
• Deliver outstanding communication and presentation skills.
• Build strong, lasting relationships with enthusiasm.
• Show initiative and work autonomously.
• Maintain strong attention to detail and follow-up.
• Be process-driven and take full ownership of tasks.
• Display passion and a desire to make a meaningful difference.
• Manage multiple ongoing projects involving accounting Partners and internal resources.
• Analyze workflows and recommend solutions to improve internal and client efficiencies.
• Nurture relationships by attending events and hosting customized workshops.

What You’ll Bring With You

• Experience in a large national accounting firm or in accounting technology consulting preferred 
• Presentation and/or training delivery experience 
• Accounting software and workflow knowledge
• Experience in a client facing role
• Experience contributing to and deploying strategies to lessen the impact of change on an individual. Prosci certification will be highly regarded 
• Project management experience
• Strong knowledge of the workings of an accounting practice and systems
• Experience selling or leading implementations for Xero or similar platforms will be highly regarded
• CPA designation a bonus
• Industry Expertise: Enthusiasm for the emerging cloud accounting market and its potential
• Change management: Enthusiasm and passion for deploying strategies to lessen the impact of change on individuals and organizations.
• Building relationships: A natural tendency towards building mutually beneficial partnerships and ability to create quick, strong rapport with accountants and other stakeholders
• Productivity: Results driven with strong initiative and ability to work independently
• Collaboration & teamwork: Ability to work cohesively with the partner sales team using Xero’s four pronged approach
• Presentation skills: Outstanding communication, planning and presentation skills
• Solution orientation: Capacity to learn, adapt and apply ideas in constantly morphing situations