Onboarding Coordinator, NA

Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.

People and Culture/Learning and Development

The People and Culture (P&C) team is responsible for managing the entire employee lifecycle from recruitment through retirement, collaborating closely with various departments such as New Site Development, Construction, Operations, Sales, Finance, Tech & Systems, and Legal to ensure a cohesive and supportive work environment. Our P&C team is distinguished by its proactive and strategic approach. Unlike in many organizations where P&C functions are limited to administrative oversight, our P&C professionals are empowered with the authority and responsibility to drive critical processes directly. This includes talent acquisition, employee development, performance management, and organizational planning. By leveraging in-house expertise, our P&C team can align long-term organizational sustainability with innovative P&C practices and cost-effective strategies. This alignment ensures that our workforce is engaged, motivated, and equipped to contribute to the company's success. Each member of our P&C team plays a pivotal role in making high-impact decisions, resulting in a more dynamic and productive work environment.

Position Overview

This role can be based in Montreal, QC or Quebec City, QC in alignment with our flexible work policy (3 days in office, 2 remotely).

As an Onboarding Coordinator, you will play a pivotal role in shaping the new hire experience by blending operational excellence with learning and development expertise. You will own the onboarding journey from pre-boarding through integration, ensuring a seamless, engaging, and compliant process. In addition, you will support the broader L&D function by coordinating learning programs, creating engaging materials, and using data to drive continuous improvement.

This role is ideal for someone passionate about employee experience, learning, and process optimization, with a strong foundation in HR and a desire to grow in the L&D space.

Essential Job Functions

Onboarding & New Hire Integration

• Own and manage the end-to-end onboarding process, from offer acceptance through the probationary period.

• Coordinate pre-employment background checks and ensure timely completion.

• Prepare and deliver onboarding materials, resources, and access to systems.

• Facilitate orientation sessions that introduce new hires to company culture, values, and policies.

• Conduct regular check-ins with new hires to ensure engagement and address concerns.

• Partner with learning administration to track course enrollments and maintain program records.

• Assist in the creation of engaging learning materials, presentations, and e-learning modules.

• Coordinate logistics for onboarding programs and events, including scheduling, communications, and materials.

• Monitor and measure the effectiveness of onboarding and learning initiatives using feedback and analytics.

• Support the continuous improvement of onboarding learning experiences.

Compliance & Process Optimization

• Stay current on federal, state, and local employment laws and ensure onboarding practices remain compliant.

• Maintain accurate employee records and documentation related to onboarding.

• Conduct regular audits to ensure compliance and identify areas for improvement.

• Use HRIS and other systems to streamline onboarding workflows.

Employee Engagement & Experience

• Serve as a primary point of contact for new hires, providing guidance and support throughout their onboarding journey.

• Collect and analyze feedback to enhance the onboarding and learning experience.

• Coordinate employee engagement activities that foster connection and belonging.

• Collaborate with P&C, L&D, and other departments to ensure a cohesive employee experience.

Additional Duties:

• Handle additional duties as assigned by Management.

• Travel required is expected to be up to 5% but may increase over time as the business evolves.

Job Requirements

Education:

• Bachelor’s degree in human resources, Education, Organizational Development, or related field preferred.

Experience:

• 1-2 years of experience in Learning & Development, Training, or HR-related roles.

Skills:

• Strong organizational and project management skills.

• Excellent communication and interpersonal abilities.

• Proficiency with HRIS and learning management systems (Workday preferred).

• Ability to handle sensitive and confidential information with discretion.

• Analytical mindset with a focus on continuous improvement.

• Familiarity with adult learning principles and instructional design is a plus.

• Experience with SharePoint and Canva a plus.

• Bi-lingual is a plus (English/French)

Physical Demands and Special Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects; reach with hands and arms; climb stairs; balance; stoop or kneel; talk and hear. The employee must occasionally lift and/or move up to 25 pounds.

We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other’s strengths and respecting each other’s weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.

Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.

Don't meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values.

Vantage Data Centers is an Equal Opportunity Employer

Vantage Data Centers does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage Data Centers.