PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Half of the Fortune 500 and nearly 70% of the Fortune 100 trust PagerDuty as essential infrastructure.
Join us. At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world—all in a flexible, award-winning workplace.
PagerDuty is seeking a (Senior) Network Engineer 3 to join our diverse, customer-focused team! As a Senior Network Engineer, you will report to the Sr, Director IT Operations & Security and work collaboratively with our Infrastructure, Security, and support teams as part of our team. You will be responsible for designing, implementing, and maintaining our critical network infrastructure while ensuring 24x7 availability of our major office hubs and various cloud platforms. This is an exciting opportunity to architect and evolve our global network infrastructure while working with cutting-edge technologies across cloud and on-premise environments. The ideal candidate combines deep networking expertise with a security-first mindset and has a passion for automation and operational excellence.
This role is expected to come into our Toronto office 1 day per month, so you can thrive in your new role and fully embrace being a Dutonian!
KEY RESPONSIBILITIES
- Lead the design and implementation of large-scale network solutions across our global infrastructure, including cloud environments, and office locations
- Provide senior-level incident response and problem-solving for critical network issues, ensuring minimal customer impact through swift resolution and thorough root cause analysis
- Create, manage, and respond to PagerDuty alerts while maintaining our on-call rotation to ensure 24/7 coverage of network infrastructure
- Architect and implement network security controls, including DDoS mitigation, firewall rules, and zero-trust networking principles
- Collaborate with engineering teams to improve network reliability, performance, and security through proactive maintenance and architectural improvements
BASIC QUALIFICATIONS
- 8+ years of experience in enterprise network engineering and operations
- Professional network certification (CCNP, JNCIP, or equivalent)
- Extensive experience with TCP/IP networking, BGP, OSPF, MPLS, and modern networking protocols in large-scale distributed environments
- Demonstrated proficiency in network automation using Python, Ansible, Terraform, or equivalent tools
- Knowledge of a mixed workaround environment including macOS and Windows
PREFERRED QUALIFICATIONS
- Experience with cloud networking in AWS, GCP, or Azure environments
- Strong background in network security, including DDoS mitigation, IDS/IPS, and zero-trust architecture
- Expertise with packet analysis, network monitoring tools, and performance optimization
- Experience with various endpoint security tools (Zscaler, Cloudflare Warp, etc) and Palo Alto firewalls
- Track record of mentoring engineers and driving technical initiatives in a global team environment
The base salary range for this position is 98,000 - 149,000 CAD. This role may also be eligible for bonus, commission, equity, and/or benefits.
Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.
Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.
Hesitant to apply?
We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn’t the right role or time - sign up for job alerts!
Where we work
PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in:
Location restrictions:
Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia
Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon
United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming
Candidates must reside in an eligible location, which vary by role.
How we work
Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.
What we offer
As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site.
Your package may include:
- Competitive salary
- Comprehensive benefits package from day one
- Flexible work arrangements
- Company equity*
- ESPP (Employee Stock Purchase Program)*
- Retirement or pension plan*
- Generous paid vacation time
- Paid holidays and sick leave
- Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
- Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
- Paid volunteer time off: 20 hours per year
- Company-wide hack weeks
- Mental wellness programs
*Eligibility may vary by role, region, and tenure
About PagerDuty
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management, enabling customers to achieve operational efficiency at scale with the PagerDuty Operations Cloud. The PagerDuty Operations Cloud combines AIOps, Automation, Customer Service Operations and Incident Management with a powerful generative AI assistant to create a flexible, resilient and scalable platform to increase innovation velocity, grow revenue, reduce cost, and mitigate the risk of operational failure. Half of the Fortune 500 and nearly 70% of the Fortune 100 rely on PagerDuty as essential infrastructure for the modern enterprise.
PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.
Go behind-the-scenes on our careers site and @pagerduty on Instagram.
Additional Information
PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.
PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email [email protected] and we will work with you to meet your accessibility needs.
PagerDuty uses the E-Verify employment verification program.
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