National Business Process Specialist

Company:Mercer

Description:

Mercer Canada is hiring a National Business Process Specialist for our Montreal or Ottawa offices. This is a hybrid role requiring onsite presence three days per week.

Partnering with the Canada Health Practice Leader, you’ll manage operations, financial forecasting, and staffing budgets while supporting consultants and strategic initiatives. You’ll deliver financial reports and analysis and execute cross‑functional projects with urgency and attention to detail. 

The applicable base salary range for this role is $84,000 to $126,000.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, retirement programs as well as employee assistance programs.

Key Responsibilities:

• Analyze and prepare the financial forecast for the team (gathering the information on the commission forecast, following up on write-offs and accounts receivables)
• Support the preparation of materials for Leadership meetings
• Work closely with the National Practice Leader to drive key initiatives across the organization, including business key leadership presentations and other special projects. 
• Drive effectiveness and organization:
  • Support sales analysis and reporting for leadership
  • Monitor closely cash vs forecast and follow-up with stakeholder where appropriate
  • Support our FP&A team with additional practice-level analysis of our financial results and forecast
  • Support staffing strategy, including coordination of requisitions / budget with HR and finance
  • Oversee license management in collaboration with Legal and Audit Teams.
  • Facilitate effective interactions with internal/external constituents and track progress on action items
  • Work with internal Audit team to review the Business resiliency plan
  • Participate in cross-functional teams and build relationships across the organization
• Execution of selected key initiatives in support of the Practice’s strategic agenda.

What you need to have:

• 5+ years of experience in a corporate environment. Interest in the inner workings of managing a multi-million-dollar enterprise, its businesses and its people.
• Strong business acumen and analytical mindset.
• Good with numbers and finance basic acumen.
• Independent, self-starter able to work at a face pace and under pressure.
• Manage various high-profile activities simultaneously with strong project management capability.
• Experience managing demanding deadlines, changing requirements, and working with limited resources or information.
• Very strong interpersonal skills and ability to work with a wide range of stakeholders.
• Very high standards of quality, accuracy and timeliness, with a bias to execution
• Excellent written and verbal communication skills include developing coherent and concise emails and presentations.
• Strong working knowledge of Excel and PowerPoint.
• Agile with collaborative working tools such as SharePoint, Teams and other emerging tools.

What makes you stand out:

• Bilingualism (English and French)

Why join our team:

• We help you do your best through professional development opportunities, interesting work, and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact on colleagues, clients, and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your wellbeing

Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer, visit mercer.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. In accordance with applicable legislation, Marsh will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individual’s particular restrictions and limitations. If you require a specific accommodation because of a disability or medical need please contact [email protected]

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

The applicable base salary range for this role is $79,800 to $132,400.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, retirement programs as well as employee assistance programs.