National Account Manager

Say hello to opportunities.

 It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers.  

RingSense AI is our proprietary AI solution. It’s designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions.

This is where you and your skills come in. The RingCentral National Account Manager is focused on growing market share with Global Service Providers new routes to market geared towards a mobility workforce. The NAM will be responsible for driving sales and sales programs within the GSP owned retail stores, authorized retailers, mobility call centers and direct sales. As the lead SME the NAM will be responsible for enabling the GSP sales channels and account teams, including mobility retail, field sales, commercial teams, ISR teams, and partner-led routes to market. The role is expected to have deep knowledge and expertise of GSP’s Business-to-Business sales organization, any Authorized Resellers, Business Mobility Centers, Authorized Retailers and Company Owned Stores.  This role is highly visible within both RingCentral and TELUS leadership circles, requiring strong executive presence and the ability to build trust quickly. We are looking for someone who is collaborative, coachable, self-driven and thrives in a partner-first environment.

Job Duties:

• Develop business plans and drive sales of RingCentral services with GSP’s

• Conduct regular business reviews and planning meetings with senior sales leadership in the assigned region.

• Partner with GSP field sellers with prospecting, sales meetings and closing new opportunities.

• Conduct sales enablement to GSP sellers on our white label UcaaS offering to GSP

• Drive engagement across TELUS SMB, Commercial and Public Sector sellers; lead in-market days, enablement sessions, team huddles and blitz activities to accelerate product adoption.

• Answer partner questions via e-mail and telephone

• Assist GSP sellers and partners with demos, quotes, proposals, and RFP support for RingCentral services.

• Work with internal cross-functional teams to assist with GSP with implementation, support and escalations

• Assist with launching and set up of new sales agent and reseller partners

• Provide ongoing partner training to GSP sellers and their partners. 

• Work cross-functionally with other team members to deliver on company goals

• Drive requirements and help develop sales tools and materials for the service provider channel

• Serve as internal channel advocate to ensure partner and customer satisfaction

• Participation in GSP industry events such as trade shows and seminars

To succeed in this role you must have experience in:

• 3+ years of channel sales experience with service providers, channel partners and direct sales experience.

• 3+ B2B, field sales technology background, preferably SAAS, UCaaS, VoIP, Hosted PBX and Mobility Application Sales

Desired Qualifications:

• Ability to travel within the GTA (Greater Toronto Area) frequently, with occasional travel across other Canadian markets.

• Experience working within the Toronto/GTA B2B communications ecosystem or familiarity with TELUS sales channels is highly preferred

• Demonstrated track record of success experience in maintaining an existing customer base.

• Ability to strongly influence decision makers

• BA / BS or equivalent education and relevant experience

• Ability to explore and make recommendations to partners based on customer needs strong initiative and creativity applied through technology

• Strong interpersonal skills, ability to convey and relate ideas to others

• Ability to excel in a team-oriented, collaborative, and fast-paced environment, vibrant and energetic attitude, willingness to perform and get things done. 

• Bachelor's degree or equivalent military and/or work experience

Success in the role will be measured by:

• Growth of new product activations across TELUS sales segments

• Increase in partner engagement and enablement participation

• Deal acceleration and strategic wins within key TELUS verticals

• Strength of internal/external relationships

What we offer:  

• Comprehensive Medical, dental, and vision

• Health care spending account

• Disability and life insurance

• Optional life, AD&D and spousal insurance

• Group retirement savings plan and deferred profit sharing plan

• Employee Stock Purchase Plan (ESPP)

• Telehealth service and Employee Assistance Program (EAP) with 24/7 counseling sessions

• On-demand digital 1:1 wellness coaching

• Supplemental Business Travel Medical

• Leave entitlements, paid time off, paid sick leave, and paid holidays

RingCentral’s Partner team crafts, builds and collaborates with our partners to evolve our programs and deliver the best possible outcomes for our partners, teams and company. That’s why RingCentral is the leading global cloud-based communications provider because we’re not just selling solutions; we’re changing the nature of communications. That’s why we’re the largest and fastest-growing pure-play provider in our space. 

RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™  (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you.

This role has an application deadline of January, 12, 2026. Please apply prior to the deadline to be considered for the role.

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