Marketing Operations Leader (Director - 8 month Contract)

Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $125 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada.

We're proud of what we've built — and we're just getting started. Read our Culture Manual and learn more about how we work.

About the role

We're looking for a senior leader to be the operational engine of a creative-heavy marketing organization. You'll own how work gets prioritized, how it moves through the team, and how cross-functional partners stay aligned – turning a high volume of creative and campaign work into a smooth, predictable, well-resourced operation.

This is a senior role for someone who has spent 12 years or more orchestrating the operations of a marketing or creative function. Your superpower is making the whole system run: setting priorities, designing process, coordinating across teams, and stewarding the budget. You'll also be expected to modernize how the team works – including responsibly integrating AI into creative and campaign execution to improve speed and quality without compromising craft.

In this role, you'll:

• Roadmap & prioritize: Own intake and prioritization across the marketing and creative team, aligning work with campaign calendars and business goals, and help make the trade-off calls when capacity is tight.

• Own systems & tooling: Design and continuously improve how work moves from brief to delivery, own the workflow tooling and playbooks, and integrate AI into the team's workflows responsibly – accelerating production without eroding craft or brand consistency.

• Run campaign operations: Maintain a real-time view of what's in flight, what's at risk, and what's coming, so leadership can make informed decisions; and step in to project-manage our biggest integrated campaigns as required.

• Manage resources & forecast: Own and forecast the creative and production budgets, plus the team's resourcing and capacity, and manage freelance and creative vendor networks.

• Turn insight into action: Own operational insight for the function – throughput, cycle time, capacity, on-time / on-budget delivery – and partner with growth/data to connect creative work to performance (they own the stack; you steer and interpret).

• Lead the team: Mentor and support a team of producers and project managers, while fostering a collaborative, sustainable culture.

Skills you'll bring:

• Experience: 12+ years in marketing operations, creative ops, or a similar orchestration role within a creative-heavy, high-growth organization.

• Operations & campaign track record: Proven success running prioritization, process, and end-to-end campaign operations for a high-volume team, with measurable improvements to how work gets done.

• Financial & vendor management: Owning and optimizing budgets and resourcing across concurrent projects, plus sourcing and managing freelance and creative vendor networks.

• Tooling & AI fluency: Deep fluency in PM/workflow tools (Asana / Monday / Jira, Airtable, Google Workspace) and creative tools (Figma), plus leadership-level judgment on where AI adds value vs. risk and how to govern it.

• Creative partnership: Enough creative and production fluency to earn the trust of designers, producers, and creative leadership.

• Leadership temperament: A systems mindset with a bias toward simplification, a maker / owner attitude, strong judgment, clear communication, and comfort navigating ambiguity in a fast-paced environment.

Nice to have experience

• Running creative or content production (as a producer, EP, or studio operator) earlier in your career.

• Standing up AI-enabled creative or production workflows (e.g. asset generation, automated tagging/versioning, faster creative turnaround).

• Driving change management within an established marketing or creative organization.

• Working alongside (not necessarily owning) marketing measurement and martech.

🌸 Top-tier health benefits and life insurance

📈 Long-term group savings with employer match, through Wealthsimple for Business

🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year

✈️ 90 days away: work outside Canada for up to 90 days per year

👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS

🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work.

Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building.

Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.

Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs.

AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.